Top Operations & Support Jobs

Lead and support service operations for a specific process area, ensuring SLAs are met. Drive development and maintenance of SOPs, training input, data protection compliance, and continuous improvement. Analyze exceptions, recommend process improvements, and collaborate across shared services to standardize and simplify processes.

Manage an in-house employee services/shared service center to ensure SLA-driven service delivery, oversee budgets, vendor relationships and tech deployments, drive process redesign and continuous improvement, report performance to stakeholders, and lead, coach, and develop the service center team.

Provide day-to-day administration and operational support for Climate & Packaging processes. Ensure adherence to SOPs and legal/data privacy requirements, maintain accurate data input, handle access requests/issues, meet deadlines, and identify continuous improvement opportunities while delivering high-quality customer service.

Provide process expertise to meet SLAs, develop and standardize SOPs, contribute to training materials, ensure compliance with policies and law, analyze exceptions and recommend improvements, and lead continuous improvement for the team.

Provide day-to-day administration and technology support for enterprise DocuSign CLM rollout. Act as go-to expert for CLM functionality and APIs, run reports, manage support/enhancements, deliver training, assist Contract Management Office and stakeholders, ensure compliance and drive continuous improvement and adoption.

The program is designed for fresh graduates to develop leadership skills and knowledge in supply chain management through hands-on experience at Mondelēz International.

Serve as a process specialist in Digital Services to ensure SLAs, develop and enforce SOPs, create training materials, ensure data protection compliance, analyze exceptions, recommend improvements, and lead continuous process simplification within a shared services environment.

The internship involves working in Production, Maintenance, and Quality departments to improve processes, manage spare parts, and support quality assurance efforts using Lean tools and analysis techniques.

Lead R&D for new product development in Cakes & Pastries. Manage projects, influence stakeholders, and ensure compliance with manufacturing practices.

The internship involves 12 months of training across various manufacturing roles, focusing on quality, safety, and continuous improvement using Lean Six Sigma methodology.