Top Operations & Support Jobs

The IT Systems Administrator manages Coupa's enterprise AI ecosystem, oversees user provisioning, supports AI tools, and liaises with vendors.

The Manager, IT Change Management will implement change management practices across IT projects, utilizing AI tools, developing frameworks, and ensuring smooth technology transitions for users. Responsibilities include framework development, change strategy, stakeholder collaboration, and communications management.

Provide 1st/2nd level technical support for Coupa's cloud platform, troubleshoot customer production issues, collaborate with integration and operations teams, and create knowledge-base articles to guide enterprise customers.

Provide 1st/2nd-level technical support for enterprise customers on Coupa's cloud platform; troubleshoot issues, advise on configuration and best practices, collaborate with integrations/operations/customer success, manage production environments, and create knowledge base articles.

The Sr. Enablement Programs Manager will create and implement comprehensive sales enablement strategies, facilitate training, and collaborate with stakeholders to improve sales performance in a SaaS environment.

The Sr. Business Manager leads operational processes in the Chief Product and Technology Office, managing finances and projects to enhance efficiency and support growth.

Provide 2nd-level technical support for Coupa's cloud Treasury solution: troubleshoot complex system and architectural issues, manage customer expectations, use tools like SFTP, New Relic, AWS, MS SQL, REST APIs and scripting, create knowledge-base articles, collaborate with engineering and operations, and leverage AI tools to automate diagnostics and triage.