Top Operations & Support Jobs

Processes and reviews new life and health insurance applications, enters and codes application data, maintains records, resolves discrepancies with agents and internal departments, monitors pending requirements, prepares balancing and status reports, processes checks and policy changes, and supports audits. The role requires strong attention to detail, organization, communication, spreadsheet skills, and the ability to manage multiple tasks accurately in an on-site environment.

Processes and monitors insurance agent appointments, terminations, licensing updates, and demographic changes across internal systems and government portals. Verifies licensing data, maintains accurate agent hierarchies and records, protects sensitive information, communicates with agents and regulatory agencies, responds to inquiries, and escalates workflow or system issues. The role requires detail orientation, urgency, confidentiality, organization, and proficiency with Microsoft Office.

Provides bilingual English-Spanish customer service to insurance policyholders and agents. Responsibilities include answering calls and emails, resolving policy questions and complaints, processing account changes, organizing documents in OnBase, preparing correspondence, monitoring activity for issues or fraud, and completing departmental projects. The role requires accurate communication, confidentiality, problem-solving, multitasking, and knowledge of insurance policies and procedures.

Provides high-level administrative and strategic support to the CEO of Globe Life’s Sales Division. Responsibilities include managing calendars, travel, communications, vendors, event budgets, reports, meetings, expenses, and confidential matters. The role coordinates executive events, supports leadership decisions, monitors project timelines, manages office logistics, and represents the CEO professionally. It requires strong judgment, organization, communication, analytical, vendor-management, and Microsoft Office skills in an onsite environment.

Provide first-tier remote customer support via phone, email, and written correspondence; resolve inquiries promptly, meet quality and performance metrics, handle escalations, and follow operational standards and schedules.

Provides bilingual Spanish-English customer support through phone, email, and written correspondence. Resolves inquiries accurately, handles escalations, meets quality and service-level metrics, and contributes to department initiatives. The role requires strong communication, listening, problem-solving, computer, and customer service skills, along with schedule flexibility, shift work, and occasional overtime. This is a remote, Monday-through-Friday position.

The Contract Manager will oversee strategic sourcing, contract negotiations, vendor management, and performance assessment for technology-related spends, while ensuring internal stakeholder satisfaction and operational efficiency.