Top IT Support & Helpdesk Jobs in Omaha, NE

As a Field Technician, you'll troubleshoot display issues, check connections, and work with the Grocery TV Operations team while maintaining flexible hours on the road.

Provide cloud operations support by troubleshooting Windows environments, performing SQL backups/restores and scripts, creating documentation, collaborating with Dev/Support teams, executing administrative scripting tasks, and assisting with configuration changes and testing to ensure reliable client-facing services.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.

The Senior Analyst will assess IT application controls, execute SOX testing, and recommend process improvements while ensuring compliance and collaborating with various teams.

Implement, configure, and maintain the UKG Workforce Management platform; provide second-level support for timekeeping, reporting, integrations (e.g., Workday), timeclock hardware, release testing, documentation, and stakeholder collaboration across HR, Manufacturing, Legal, and Finance.

The CICS Systems Administrator will manage CICS System Definition file maintenance, perform batch utilities, and implement changes at night and weekends.