Top Cybersecurity & IT Jobs in New York City, NY
The IT Incident Manager will oversee incidents in IT operations, coordinating rapid responses during disruptions and managing communication with stakeholders. Responsibilities include incident logging, ticket management, conducting post-incident analyses, and ensuring effective collaboration among cross-functional teams. Continuous improvement initiatives and administrative tasks are also part of the role.
The Cyber Risk Advisory Senior Consultant will assess security, privacy, and risk for clients, providing advice and remediation support. Responsibilities include developing methodologies for AI risk and privacy, leading client engagements, performing risk assessments, and managing project timelines. The role requires strong analytical skills and knowledge of cybersecurity standards.
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The Compliance, US Investigations Associate will conduct in-depth investigations and analysis related to financial crime, managing high-risk cases, evaluating AML and fraud-related alerts, and ensuring compliance with regulatory requirements. Responsibilities include preparing Suspicious Activity Reports (SARs) and conducting due diligence research while maintaining extensive documentation.
The Senior Protocol Security Engineer will enhance the Superchain’s Deployment Safety tooling and oversee incident response. Responsibilities include improving DevSecOps efforts, enforcing secure coding practices, and collaborating across teams to support smart contract security best practices.
As a Technical Support Engineer at Plaid, you will manage customer inquiries via Zendesk, troubleshoot integration issues, collaborate with engineering teams on resolutions, and work on process improvement projects. You will play a crucial role in ensuring customer satisfaction and operational efficiency.
The Engagement Manager will develop and maintain client relationships, lead and optimize project delivery, manage day-to-day client interactions, and provide leadership and support for the team. They will also participate in recruitment activities and offer CX thought leadership.
Technical Consultant role at Vercel to assist Enterprise customers with technical issues and enhance their experience with Vercel products. Responsibilities include providing product expertise, training sessions, and collaborating with internal teams to improve customer experience.
The Telephony Systems Administrator will manage and optimize the Five9 telephony system, ensuring efficient operations in lead generation. Responsibilities include performance monitoring, compliance management, and operational coordination with teams in the US and Philippines, alongside documentation and analysis of telephony changes.
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As a Technical Support Engineer, you will manage escalated technical cases for Agiloft's CLM software, providing support through phone, web, and email. This role involves deep diving into logs to troubleshoot issues, collaborating with the development team, and ensuring excellent customer service. You will document issues and help prevent future problems by investigating server alerts.
The Help Desk Specialist provides exceptional remote support to clients, addressing technical needs and ensuring timely resolution. Key responsibilities include participating in after-hours emergency coverage, diagnosing technical issues, and supporting clients effectively while meeting performance goals.
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