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Top Customer Success Jobs in New York City, NY

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17 Days Ago
New York City, NY
Remote
31 Employees
Junior
31 Employees
Junior
Beauty • Fitness • Information Technology • Software
The Customer Support Specialist will deliver exceptional support to clients using HR tech solutions, focusing on global payments and payroll. Responsibilities include managing customer inquiries, troubleshooting technical issues, documenting interactions, and coordinating with internal teams. The ideal candidate will communicate effectively, resolve issues efficiently, and improve client satisfaction.
17 Days Ago
New York City, NY
Remote
96 Employees
56K-62K Annually
Entry level
96 Employees
56K-62K Annually
Entry level
Information Technology • Software
As a Customer Success Manager, you will guide clients through the implementation process of FMX software, maintaining customer relationships, documenting success stories, and configuring forms. This role involves frequent communication with customers to ensure satisfaction and adoption of services while spending about 25% of your time traveling for onsite meetings.
17 Days Ago
New York City, NY
Remote
317 Employees
Senior level
317 Employees
Senior level
eCommerce • Software
As a Strategic Customer Success Manager at Netlify, you will manage relationships with strategic accounts, driving customer engagement and value. You will provide guidance on leveraging Netlify to meet business objectives, conducting quarterly business reviews, and identifying growth opportunities.
17 Days Ago
New York City, NY
Remote
13 Employees
66K Annually
Junior
13 Employees
66K Annually
Junior
Marketing Tech
The Outbound Lead Generation Specialist will drive outbound sales efforts by warming up sales funnels and closing deals. Responsibilities include lead prospecting, conducting outbound outreach via various channels, maintaining a pipeline of prospects, qualifying leads, managing CRM, collaborating with sales and marketing teams, and tracking performance metrics to optimize outreach strategies.
17 Days Ago
New York City, NY
Remote
65 Employees
130K-190K Annually
Mid level
65 Employees
130K-190K Annually
Mid level
Software
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
17 Days Ago
New York City, NY
Remote
78 Employees
97K-121K Annually
Senior level
78 Employees
97K-121K Annually
Senior level
Software
Join Tailscale as a Customer Support Engineer to provide technical support for individuals, teams, and companies using Tailscale, collaborate with internal teams, and debug and fix customer issues. Requires 4+ years of technical support experience and strong networking skills.
17 Days Ago
New York City, NY
Remote
133 Employees
Entry level
133 Employees
Entry level
AdTech • Marketing Tech
The position is for potential candidates interested in creating a role within the Measured organization, allowing flexibility to express their skills and interests.
17 Days Ago
New York City, NY
Remote
654 Employees
Entry level
654 Employees
Entry level
Healthtech • Software
The Customer Support Analyst I role at Cority involves responding to customer inquiries, troubleshooting technical issues, logging support interactions, following up with customers, and escalating more complex problems to senior teams. This position includes on-call rotations and requires collaboration with internal teams to resolve customer issues.
17 Days Ago
New York City, NY
Remote
818 Employees
Senior level
818 Employees
Senior level
Other
The Operational Compliance Specialist leads operational quality compliance, conducts compliance checks on clinical trial documents, maintains quality support for regulatory compliance, and facilitates process improvement and CAPA management to enhance operational effectiveness and business success.
17 Days Ago
New York City, NY
Remote
1,162 Employees
1,162 Employees
Not Specified
Information Technology • Internet of Things
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
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