Top Customer Success Jobs in New York City, NY
The International Payments Specialist will manage cross-border financial transactions by ensuring compliance with regulations. Responsibilities include expanding the Payments Program to include various international payment methods, collaborating with SWIFT for integration, managing foreign banking relationships, and training team members on procedures. The role includes reconciling payments and preparing reports on payment activities.
The Client Relationship Executive at Enlace Health manages client relationships throughout the lifecycle of accounts, focusing on maintaining satisfaction and delivering value through strategic initiatives. This role involves cultivating relationships with key decision-makers and leveraging data to enhance client experiences and drive account growth.
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
The Bilingual Enrollment Specialist will call prospective members to educate them on Thyme Care’s services and encourage enrollment. The role requires making 80-100 outbound calls daily, understanding member goals, and fostering strong relationships. Responsibilities also include conducting enrollment surveys and participating in development sessions to meet quality and productivity goals.
The Implementation SOW & Proposals Specialist at UJET will develop and manage comprehensive SOW documents and pricing proposals, ensuring they meet company and client requirements. Responsibilities include coordinating with various teams, conducting risk assessments, facilitating reviews, maintaining standard documentation, and managing proposal requests efficiently.
The Customer Success Specialist will manage customer accounts, drive strategies to enhance customer satisfaction, retention, and value through BizzyCar’s solutions. Responsibilities include onboarding, conducting account reviews, gathering feedback, and collaborating with sales and technical teams to improve processes and address customer needs.
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
The Customer Success Manager at Scribe will act as the primary contact for SMB customers, focusing on onboarding, retention, and engagement. This role involves leveraging data and automation to enhance customer interactions, developing best practices, and collaborating with various teams to improve customer experiences.
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