Top Customer Success Jobs in New York City, NY
As a Customer Success Manager, you will partner with customers to help them achieve security objectives, drive product adoption, and demonstrate the value of their investment. Responsibilities include managing the customer journey, defining success plans, serving as a trusted advisor, conducting business reviews, and collaborating with internal teams to expand customer relationships.
The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.
The Customer Experience Specialist will support the Customer Experience team, manage customer requests, and enhance inter-departmental communication. Responsibilities include documentation management, scheduling, and improving processes to drive customer satisfaction and operational efficiency.
Pillar is looking for talent to grow their team, emphasizing the importance of diverse skills and experiences regardless of specific open positions. They aim to hire efficiently and equitably, reflecting their commitment to diversity.
The Senior Associate in the Cross-Functional team will develop solutions to complex financial and operational challenges, analyze financial statements, create liquidity forecasts, engage in performance improvement initiatives, and prepare executive reports in a collaborative environment focused on delivering strategic value to clients.
The Demo Solutions Specialist will provide technical support for platforms aiding Revenue Enablement and Solution Consulting, manage demo environments, optimize knowledge bases, and support the implementation of sales tech stack platforms. The role involves collaboration, project management, and reporting on enablement initiatives.
The Customer Success Engineer at Tines partners with clients to help them onboard and automate their workflows using Tines' platform. This role involves designing automation stories, supporting clients through their journey, and collaborating with various internal teams to enhance customer satisfaction. A key aspect is educating customers on best practices and capturing customer needs to guide product development.
The Senior Client Experience Manager will generate new business with media and advertising agencies, manage client relationships, prepare presentations, and drive sales goals in the Life Sciences sector. This role involves collaborating with teams and mentoring junior members.
Top Companies in New York City, NY Hiring Customer Success Roles
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