Top Customer Success Jobs in New York City, NY
The Technical Representative for the Core team at 1Password troubleshoots Tier 2 issues affecting customers, supports Tier 1 issues, and assists junior colleagues. The role involves diagnosing technical problems, providing effective customer support, and monitoring ticket escalations.
The Enterprise Customer Success Manager at WorkRamp manages high-value customer accounts, builds relationships, drives product adoption, handles renewals, and collaborates with the product team. This role requires strong communication skills and experience in managing enterprise accounts.
As a Customer Success Manager at Doxel AI, you'll act as a brand ambassador and trusted advisor, working closely with strategic customers to maximize the value of Doxel's products. Responsibilities include facilitating effective utilization of the product, gathering customer feedback, leading business reviews, and addressing customer support requests to ensure client satisfaction and adoption.
The Technical Integration Specialist - API is responsible for providing advanced technical support for customer and vendor API integrations, resolving issues, educating stakeholders, and collaborating with development teams to enhance integration efficiency.
The Customer Success Manager at AmpUp will manage post-sale customer journeys in the EV charging sector, educate site hosts on product usage, foster client relationships, monitor customer metrics for retention, advocate for customer needs to internal teams, and identify upselling opportunities.
The Compensation Specialist is responsible for conducting research and analyzing data to develop competitive compensation strategies. They maintain salary ranges, conduct market analyses, provide guidance on compensation matters, and create compensation reports. The role requires strong analytical skills, attention to detail, and the ability to work collaboratively across teams.
As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.
Lyra Health is seeking a Customer Success Manager for Mid-Market segment employer customers, responsible for maintaining relationships, developing campaigns, producing customer reports, collaborating with internal teams, and ensuring customer satisfaction.
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
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The Customer Success Manager guides SMB customers through best practices, helping them maximize their investment in security and privacy. They foster long-term relationships, focusing on customer retention and adoption goals while managing customer communications and lifecycle engagement. The role involves proactive customer support, follow-ups, and contributing to team performance metrics.
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