Top Customer Success Jobs in New York City, NY
The Customer Success Associate serves as the key contact for merchants, primarily restaurants, ensuring they effectively utilize POS products. Responsibilities include product adoption support, upselling features, addressing customer issues proactively, and coordinating with local teams for on-site assistance to enhance customer retention and satisfaction.
The Email & SMS Specialist will manage email and SMS marketing campaigns, create automated workflows, analyze performance, and generate leads. Collaborating with the retention marketing team and digital team, they will oversee the e-mail briefing process, schedule marketing messages, and implement A/B testing strategies for optimization.
As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.
The Welcome Team Specialist oversees the onboarding process for new hires, manages pre-employment communications and tasks, conducts check-ins with new employees, performs background checks, maintains document records, and collaborates with team members to improve onboarding processes.
As a Client Consultant at Yieldstreet, you will enhance relationships with high-net-worth clients, educate them on investment strategies, and drive growth through tailored solutions and exceptional service. The role requires you to engage with existing clients, identify new opportunities, and collaborate with multiple teams focusing on investor education and support.
Senior Contract Specialist at Progyny responsible for negotiating contract terms, preparing contracts, and providing feedback on various contract types. Must ensure compliance with regulations and company policies, track contract progress, and collaborate with internal and external stakeholders. Requires 7 years of experience in commercial agreements and 2 years in healthcare or related industry.
TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.
The Market Outreach Specialist develops awareness and adoption of energy-efficient technologies, manages relationships with contractors, leads outreach tactics to recruit customers and trade allies, and coordinates events while tracking progress against program goals.
As a Customer Success Manager, you will engage proactively with clients to understand their needs, develop tailored success plans, and enhance customer relationships. Responsibilities include cross-selling, conducting check-ins, preparing for renewals, and advocating for customers within the company.
The Community Engagement Specialist will connect communities to health resources, manage relationships with community partners, track and evaluate engagement efforts, and organize community events to promote well-being and health equity.
Top Companies in New York City, NY Hiring Customer Success Roles
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