Top Customer Success Jobs in New York City, NY
The Knowledge Management Senior Specialist will manage the client disclosability process, develop business-centric Hub Sites on SharePoint, contribute to leveraging new technologies like Generative AI, process BIC requests, curate high-quality content, and train new MDs/PMDs on KM tools.
The Client Partner for Mid-Market is responsible for acquiring new clients and building relationships with mobile app developers. This role focuses on educating clients about leveraging Reddit's advertising tools to meet their business goals, creating business plans, and collaborating with cross-functional teams for effective client engagement and feedback.
The Client Compliance Coordinator is responsible for supporting the client compliance process, ensuring accurate rate submissions, maintaining records, and facilitating communication between internal teams and partners. The role involves overseeing the integrity of master files in 3E, assisting with new client matters, and resolving billing issues within the firm’s eBilling system.
The Speaker Booking Specialist will research, contact, and secure editorial speakers for events, track progress towards booking goals, pitch speakers, and manage preparation processes. Strong communication skills and a passion for engaging with potential speakers are required.
The Logistics Client Support Representative will assist clients by creating customer profiles, providing quotes, and ensuring smooth freight movement through coordination and communication. Responsibilities include daily customer communication and handling special requests to enhance customer relationships and satisfaction.
The Customer Engineer will empower large-scale clients by resolving technical issues related to platform integrations, API usage, and data management. Responsibilities include onboarding new clients, providing technical training, and creating documentation to enhance platform usage and efficiency.
The Customer Success Manager at Lightricks will lead customer onboarding and relationship management, providing support and training to ensure effective use of the LTX Studio platform. The role focuses on maximizing customer satisfaction, retention, and advocacy, while developing success metrics and strategies, proactively resolving issues, and creatively engaging customers to achieve their business goals.
The Head of B2B Customer Success will develop and implement a customer success strategy, manage internal teams, monitor customer health, and ensure high renewal rates. They will lead a team of customer success managers and collaborate with product and sales teams to enhance customer satisfaction and drive business expansion.
The Senior Customer Success Manager will lead relationships with global enterprise customers, ensuring successful onboarding, implementation, and ongoing satisfaction with the Intenseye platform. Responsibilities include driving revenue retention, upselling, monitoring customer health, and collaborating with internal teams to achieve customer health and safety goals.
The Senior Client Success Manager at Simulmedia is responsible for driving client success in the entertainment sector by developing media strategies, managing client relationships, and optimizing campaigns using data insights. This role involves collaboration with sales and cross-functional teams, ensuring clients meet their objectives with Simulmedia's products.
Top Companies in New York City, NY Hiring Customer Success Roles
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