Top Customer Success Jobs in New York City, NY
The Billing Specialist prepares accurate bills and invoices for Billing Attorneys, processes client bills using Aderant software, submits electronic invoices via e-billing sites, researches billing inquiries, reviews pre-bills, verifies billing documentation, and manages complex billing tasks while supporting the Billing Manager.
The Demand Management Specialist will oversee the onboarding process of IT projects, manage communications and documentation with stakeholders, ensure projects meet strategic goals, and handle governance standards for demand management. Responsibilities include budget management, risk identification, presentation creation, and facilitating stakeholder relationships.
The Musketeer - On Premise Specialist represents Red Bull, building the brand in various venues. Responsibilities include sales and marketing within the local scene, developing strategies, nurturing relationships, and achieving sales goals.
Featured Jobs
As a Coordinator for Client Services at Sony Music Entertainment, you will assist with client inquiries, maintain data integrity for the Artist Portal, and support internal processes with Royalty Operations. This role involves using an issue tracking system, engaging with clients, and analyzing royalty inquiries to ensure a positive user experience.
As a Customer Experience Specialist, you'll onboard customers, manage multiple projects, coordinate service upgrades, and advocate for customer needs. You'll ensure communication across teams, implement retention strategies, and maintain organized customer data, while analyzing feedback to enhance the customer experience.
As a Trainer at Writer, you'll deliver training sessions for platform administrators, brand owners, and end-users. Your focus will be on teaching platform functionalities, style guide adherence, and improving user proficiency. You'll also develop training materials and monitor session effectiveness through participant feedback.
The GLG Law Client Solutions Associate will work with senior members of the Client Solutions team to recruit executives and industry professionals, address expert witness needs, conduct research on legal market and industries involved in litigation, and develop content strategy. They will also collaborate with teams, contribute to strategic initiatives, and exercise communication, judgment, collaboration, and business ownership.
As a Customer Success Manager at Fireblocks, you will build and maintain critical relationships with customers, providing insights and guidance to drive adoption of the platform. Collaborating with various teams, you will assess performance against goals, conduct Executive Business Reviews, and promote customer advocacy to ensure a seamless experience.
As a Field Support Representative at IDEXX, you will utilize your veterinary experience to train clients on IDEXX Analyzers, troubleshoot technical issues, and develop customer relationships. The role requires daily travel to veterinary clinics for installations, support, and training while managing a dynamic schedule.
The Senior Manager - Partner Specialist will coordinate and manage streaming strategies, working with DSP partners and internal teams to enhance the financial growth of independent artists. Responsibilities include fostering relationships, analyzing performance data, and facilitating events like listening parties to promote artist development.
Top Companies in New York City, NY Hiring Customer Success Roles
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