Top Customer Success Jobs in New York City, NY
As a Customer Success Manager at Valdera, you'll advocate for customers, ensuring product adoption and satisfaction through clear communication and relationship building. You'll work with various stakeholders to drive product value, mitigate churn, and facilitate onboarding and renewal processes across a global customer base.
This role involves managing a distributed compute environment, performing hardware and software installation and configuration, troubleshooting systems, and scripting to automate tasks in a technology-driven investment firm.
As an Associate Solutions Consultant at Index Exchange, you'll provide technical support to small to mid-size publishers, assist with onboarding and integration, manage tasks using Salesforce, engage with clients, and contribute to documentation. You'll work in a fast-paced tech environment alongside various teams to deliver solutions and troubleshoot issues.
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The Technical Account Manager builds and strengthens relationships with clients, acts as their primary contact, and ensures successful delivery of services. They communicate technology strategies that align with client business goals, provide quarterly reviews, and make data-driven recommendations to enhance productivity and mitigate risk.
The Account Director is responsible for managing client programs, leading relationships with golf organizations, and overseeing sponsorship activations. This involves planning and executing marketing strategies, managing budgets, and developing presentations to support client objectives. The role requires strong organizational and communication skills to build partnerships and ensure successful event execution.
As a Limited Partner Relations Specialist, you will manage communication with investors on the AngelList platform and collaborate cross-functionally to enhance the LP experience. You will also analyze customer interactions and support the relationship management with key clients by improving systems and processes.
The eDiscovery Trial Support Specialist collaborates with trial teams to provide trial support services, including managing evidence for legal proceedings, editing multimedia, and overseeing trial presentation software. Responsibilities include preparing exhibits, conducting pre-trial simulations, assisting project managers, coordinating document discovery, and applying quality control processes to enhance discovery workflows.
Private Client Relationship Manager position at Personal Risk Management Solutions focusing on strategic placement of new accounts, advising clients, creating insurance proposals, negotiating with underwriters, and driving the renewal process.
The Billing Specialist prepares accurate bills and invoices for Billing Attorneys, processes client bills using Aderant software, submits electronic invoices via e-billing sites, researches billing inquiries, reviews pre-bills, verifies billing documentation, and manages complex billing tasks while supporting the Billing Manager.
The Demand Management Specialist will oversee the onboarding process of IT projects, manage communications and documentation with stakeholders, ensure projects meet strategic goals, and handle governance standards for demand management. Responsibilities include budget management, risk identification, presentation creation, and facilitating stakeholder relationships.
Top Companies in New York City, NY Hiring Customer Success Roles
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