Top Customer Success Jobs in New York City, NY
The Entry Level Customer Support Representative will qualify and educate customers, manage the sales cycle, respond to issues, utilize negotiation skills for new sales, and facilitate account growth. They will also be trained in customer service and sales processes.
The MICA Specialist will assist clients in overcoming drug and alcohol addiction, providing counseling, conducting assessments, and facilitating group sessions. They will work as a liaison for various community resources, help clients develop independent living plans, and ensure clients receive necessary services to achieve housing stability and personal goals.
Lead the implementation of the Order Management System for Vichara's investment management clients, overseeing project execution and integration with various platforms, troubleshooting issues, and collaborating with stakeholders for requirements gathering and specifications.
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The Cycling Specialist at Specialized is responsible for providing exceptional customer service to riders, ensuring a positive purchase experience, and promoting the Specialized brand. They engage with customers, offer solutions to their needs, maintain store presentation, and uphold cleanliness standards. The role requires excellent communication skills and a passion for cycling.
The Sr. Customer Success Manager will partner with customers to enhance their experience and drive business value using Pendo's technology. Responsibilities include managing customer portfolios, conducting business reviews, creating success plans, and advocating for customer needs internally. The role requires a deep understanding of customer objectives and project management to ensure account success and retention.
The Podcast Publishing and Programming Specialist at TED will manage podcast publishing processes, optimizing meta information for SEO, scheduling episodes, verifying audio quality, and analyzing performance metrics. This role requires collaboration with various teams and managing relationships with podcast hosts to ensure timely and efficient podcast releases.
The Account Director will manage relationships with financial services clients, analyze public financial statements, create reports, and lead renewal discussions while collaborating with the finance head to grow partnerships.
The Client Success Manager will ensure clients derive maximum value from FundApps' products and services. Responsibilities include client engagement, identifying growth opportunities, maintaining CRM records, providing data-driven insights, and collaborating with product teams to enhance services. Success is measured by client satisfaction and the effectiveness of the engagement strategies.
The Junior Ad Operations Specialist will support the Ad Ops team in managing and optimizing advertising campaigns for pharmaceutical clients. Responsibilities include setting up campaigns, collaborating with internal teams, reporting metrics, and assisting in CRM data management. Strong analytics and attention to detail are essential.
As a Senior Technical Account Manager at Amperity, you will provide ongoing technical solutions and consultation to Premium Services customers. Your role involves program managing post-implementation engagements, mentoring customers in best practices, and aligning technical solutions with customer value roadmaps to improve retention.
Top Companies in New York City, NY Hiring Customer Success Roles
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