Top IT Support & Helpdesk Jobs in New Orleans, LA

The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The Dynamic PC Support Technician provides customer support, conducts troubleshooting for desktops and laptops, and manages service calls and assets according to guidelines.

The Technical Media Producer codes and operates Ross Overdrive and related equipment for newscasts, performs Master Control duties, monitors channels, and collaborates with teams to produce programs.

The SCCM Consultant will lead technical efforts in Desktop Management, overseeing software distribution, image development, and improving client experiences in endpoint management services.