Top Tech Jobs & Startup Jobs in New Orleans, LA

Contract writer will research, outline, and write a 45,000–75,000-word Christ-centered manuscript helping women overcome people-pleasing. Responsibilities include collaborating with editors through revisions, ensuring theological alignment with The Daily Grace Co.'s doctrine, and delivering required proposal materials and sample chapters (no generative AI for sample chapters).

Provide remote customer support via phone, email, and chat; resolve account questions and issues; document interactions in CRM/ticketing systems; escalate complex cases; follow up on open cases; collaborate with team to improve customer satisfaction.

Own inbound and outbound sales to convert leads into booked travelers, manage CRM and pipeline hygiene, perform daily outreach (email/phone/SMS), provide pre-trip support and handle exceptions, coordinate handoffs and escalations with global teams, and drive conversion and customer satisfaction metrics.

Lead and coach a team of senior Customer Success Managers for North America Enterprise. Protect and grow enterprise revenue by driving retention, reducing churn, and uncovering expansion. Build playbooks and proactive intervention strategies, use data to forecast risks and optimize portfolios, and act as executive escalation and cross-functional partner to ensure successful customer journeys and renewals.

Work onsite with poultry customers to gather requirements, assess production lines, and configure DSI portioning system software. Provide process-improvement feedback, measure and analyze production data, and coordinate customer visits. Role is fully remote but requires extensive travel to customer sites.

Create competitive commercial AV system designs and bid documentation from construction drawings and specifications. Produce shop drawings, pull sheets, and technical documentation; identify scope gaps and risks; collaborate with sales and engineering to deliver technically sound proposals and support engineering work between bids.

Own and operate Chess.com's Elasticsearch/OpenSearch platform: capacity planning, cluster architecture, performance tuning, incident response, migrations, and GitOps-driven infrastructure. Provide on-call incident leadership, snapshot/disaster recovery, index and mapping guidance, and enable cross-team use of dashboards and query optimizations at massive scale.

Lead origination and client relationship management for private equity commercial due diligence and value-creation engagements in the professional services vertical. Drive business development with PE firms, investment banks, and intermediaries, manage client delivery and execution, partner with senior team members on diligence, and build the firm’s brand and intermediary coverage to expand deal flow.

Define and build Fuse's inference-serving architecture and stack, including request routing, batching, scheduling, and autoscaling for latency-sensitive workloads. Own model-level optimizations (quantisation, distillation, speculative decoding), translate performance SLAs into capacity plans, and integrate low-level GPU/CUDA performance work with serving infrastructure. Set benchmarks, tooling, and act as technical owner of inference performance and reliability.

Manage day-to-day operational setup and maintenance of influencer marketing campaigns on Kyra's platform. Ensure data accuracy, keep campaign information consistent, track timelines, flag risks, support PMO admin tasks, and provide workflow/UI feedback to engineering teams.