Top Tech Jobs & Startup Jobs in New Orleans, LA

Serve as primary client contact for employer partners, managing a portfolio to drive satisfaction, retention, and expansion. Advocate client needs internally, lead renewals and upsell initiatives, mentor junior team members, coordinate cross-functional engagement programs, leverage data to report on KPIs, and support strategic product and client initiatives. Occasional travel (~15%) required.

Review applications and product changes before release to ensure compliance and quality. Validate and document findings, provide actionable feedback to engineering and operations, verify fixes, maintain review documentation, and improve internal review processes to ensure consistent, high-quality releases.

Guide customers through implementation and adoption of Daxko products, own small-to-mid implementation projects, configure solutions, recommend best practices, deliver training and coaching, support post-launch adoption, manage multiple projects, and collaborate cross-functionally to ensure customer value.

Own and build GTM systems and automations across HubSpot, Clay, and partner integrations. Design quote-to-cash flows, maintain AWS co-sell pipeline, create multi-system workflows, ensure data quality and reporting, prototype and iterate GTM infrastructure, and collaborate with Sales, Growth, and Partnerships leadership.

Manage configuration control for IR&D projects, maintain baselines and documentation, coordinate engineering change notices, ensure compliance with company configuration management processes, and support cross-functional stakeholders.

Lead design, development, integration, and deployment of ServiceNow solutions (ITSM/ITOM/HRSD/App Engine/Service Portal). Mentor developers, ensure security/compliance, build workflows, custom widgets, complex integrations, troubleshoot performance issues, and deliver solutions within Agile teams.

Manage day-to-day influencer campaign execution for micro and mid-tier talent: creator/client communication, production coordination, data management, reporting, risk escalation, and supporting growth/upsell initiatives.

Lead a team of BI engineers to design, govern, and deliver enterprise BI platforms, dashboards, and self-service analytics. Ensure data accuracy, KPI standardization, platform administration (Power BI/Tableau), semantic modeling, and stakeholder engagement while enforcing governance, driving adoption, and mentoring staff.

Support GCC Programs & Partnerships by drafting and administering contracts, leading procurement and RFPs, monitoring budgets and deliverables, maintaining contract records and management platforms, supporting project governance and SOPs, collecting project data and reports, and coordinating with NPS, contractors, and internal teams to ensure compliance and successful project implementation.

Coordinate and confirm appointments between clients and security professionals; answer calls, emails, and messages; manage scheduling software and availability; send reminders and follow-ups; maintain accurate records; protect confidential client information; provide professional customer service.