Top Tech Jobs & Startup Jobs in New Orleans, LA

Resolves customer concerns through phone and virtual chat, educates customers on products and website functionality, manages escalated issues, documents interactions, provides feedback, and completes administrative tasks while maintaining professionalism and accuracy.

Manages customer UCC and AV implementation projects from planning through service transition. Responsibilities include scope, schedules, budgets, forecasts, deliverables, risks, status communication, stakeholder coordination, supplier procurement, customer education, UAT, invoicing, onboarding, and post-project reviews. The role coordinates engineering, IT, cloud, sales, and managed services teams while ensuring customer commitments, quality, profitability, and operational goals are met. Occasional domestic and international travel, site visits, and limited weekend or night work may be required.

Administer and support finance systems (Workday, OneStream), manage support tickets, document and validate end-to-end data flows and integrations, develop report specifications, assist UAT and month-end close troubleshooting, and collaborate with stakeholders to drive automation, process improvements, and governance of finance reporting.

Freelance AI designer transforms studio product photos into contextually relevant, high-quality images using AI tools. Collaborates with clients and project managers, follows brand guidelines, meets deadlines, stays current with AI design trends, and provides process improvement feedback.

Own Ditto’s ambassador program and campus growth operations across 733 college campuses. Recruit, train, support, and manage distributed student ambassadors; create repeatable launch playbooks; oversee campus campaigns, supplies, budgets, and reporting; gather student feedback; coordinate with marketing, product, matching, and support teams; and hire the community organization as it scales.

Drives growth in assigned markets through technical and consultative selling. Partners with account managers to identify and convert opportunities, conducts demonstrations and evaluations, troubleshoots customer applications, delivers technical presentations and training, manages OEM and AEM relationships, supports product launches, identifies market trends, and collaborates with sales, marketing, product management, and R&D to develop customer solutions.

Develop ServiceNow customer applications for work order management, scheduling, and dispatch. Collaborate with stakeholders and technical SMEs, enhance event rules and CMDB binding, configure Discovery and Service Mapping, manage MID servers, build integrations using REST APIs, prevent duplicate CIs, and migrate and configure custom discovery and application patterns across environments.

Lead platform architecture, development, and reliability for an AI-driven molecular discovery product. Build agentic workflows, full-stack UI features, integrate Console/Builder/Solutions apps, and implement API integrations with sequence and assay providers to support model training, deployment, and researcher workflows.

Build and operate Leap’s post-sale client delivery engine. Responsibilities include designing scalable delivery processes, forecasting activation, savings, and revenue, automating client reporting with AI, defining analytics requirements, measuring lifecycle campaigns, supporting drug sourcing strategy, and identifying opportunities for client engagement and account expansion. The role partners closely with Sales, Operations, Analytics, Marketing, Pharmacy, and Growth Strategy teams.

Build end-to-end features across frontend and backend using React/TypeScript and Node.js (some legacy Go). Collaborate with design, ship via continuous deployment, debug and monitor production, use AI coding tools, and make product and technical decisions while owning delivered features.