Top Tech Jobs & Startup Jobs in New Orleans, LA

Provides empathetic client support through email, chat, and phone for benefits coverage and service issues. Resolves complex escalations, investigates complaints, educates clients on self-service resources, and follows up to ensure satisfaction. Identifies contact trends, escalates potential service issues, improves knowledge resources and support processes, and supports team onboarding through coaching and subject-matter expertise.

Drive enterprise sales of cyber threat intelligence solutions across an assigned Northeast territory. Responsibilities include identifying prospects, building and managing pipelines, closing new business, negotiating contracts, delivering product demonstrations, maintaining Salesforce records, developing channel partnerships, and representing the company at industry events. The role requires complex sales-cycle management, executive-level communication, relationship building, independent work, and 15–20% travel.

Prospect, present, and sell enterprise connectivity, cloud, security, UCaaS, CCaaS, and network solutions to existing business customers. Manage key accounts, retain and grow revenue, cross-sell services, develop consultative solutions, respond to RFPs, negotiate contracts, and collaborate through implementation. Maintain customer relationships, forecast sales activity, and advise executive-level clients on technology solutions that improve efficiency and security.

Owns end-to-end change management and operational readiness for Customer Operations, from intake through implementation. Builds systems of record, change-sizing processes, training and communications workflows, and launch mechanisms. Partners with Product, Engineering, Operations, and partner teams to ensure timely execution. Uses data, automation, and AI-assisted workflows to identify implementation gaps and scale operations. Leads one direct report and drives cross-functional accountability in a fast-growing fintech environment.

Build and maintain large commercial datasets and predictive/forecasting models (BigQuery, dbt, SQL, Python). Design causal and experimental analyses to measure promotion impact and price elasticity. Partner with commercial, finance, and executive stakeholders to inform pricing, distribution, and investment. Deploy LLMs and AI agents to classify unstructured data and build tools that democratize data access.

Lead the US Customer Success and Implementation organization, overseeing retention, churn, expansion enablement, customer health, onboarding, implementation performance, KPI reporting, and operational scalability. Develop team leaders and senior CSMs, manage executive customer escalations, standardize processes, improve forecasting and automation, and align customer feedback with Product, Marketing, Sales, and company strategy.

Conduct daily conflicts research, run and analyze conflicts searches, identify potential conflicts, maintain conflicts database data integrity, and process electronic client and matter opening requests. Research corporate information using legal and business databases, communicate with attorneys and staff, manage multiple assignments and deadlines, and support conflicts-related projects independently or collaboratively.

Steamroller Animation is building a talent pool of skilled animation professionals based in Africa for future remote contract opportunities. Desired specialties include 2D and 3D character animation, rigging, concept art, character design, storyboarding, asset development, VFX, compositing, engine implementation, and custom pipeline tools. Applicants should submit a resume, demo reel, and portfolio link for consideration when suitable projects become available.

The DS&ML Group Product Manager oversees Data Science and Machine Learning capabilities, defining strategic vision, managing product portfolios, and ensuring delivery aligned with business needs. Responsibilities include developing roadmaps, executing models, scaling functionalities, and mentoring a team.

The Senior Full Stack Software Engineer will lead technical vision and architecture, develop software for autonomous drones, and mentor team members, ensuring high-quality delivery and system health.