Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead and own incident response engagements: manage client communications, set strategy, direct technical workstreams, mentor team members, track budgets/SOWs, ensure timely containment, evidence preservation, log collection, and recovery guidance while identifying upsell opportunities and maintaining SLA deliverables.

Process and QA/QC LiDAR point clouds and derivative products (DEMs, DTMs, TINs, contours); coordinate surveys; develop and optimize LiDAR SOPs, metadata, and technical reports; train staff and support client technical communications.

Manage end-to-end multi-state regulatory compliance projects including licensure, VA and ETPL status, renewals, and audits. Perform regulatory research, maintain data integrity in Salesforce, map processes, coordinate cross-functional teams, interface with state agencies, and lead compliance documentation and training efforts.

Prospect and build early-stage pipeline within federal and state & local government organizations. Navigate complex org structures, engage stakeholders, align Handshake solutions to government budgets and hiring priorities, and collaborate with account executives to drive awareness and opportunities for early talent recruitment.

Lead platform-wide product strategy and execution, own the roadmap, drive customer discovery with insurance brokers, work closely with engineering to ship features, define AI product strategy, synthesize cross-functional signals, set success metrics, and communicate decisions across the organization.

Deliver and manage implementations of PTC Windchill PLM solutions: install, configure, upgrade, and rehost systems; translate requirements into designs; provide client communication, technical support, documentation, and process improvement to ensure on-time, on-budget project delivery.

Provide technical support and debugging for Web3 customers, reproduce issues, write scripts to diagnose problems, manage refunds/Stripe, document processes, and translate escalations into actionable items for engineers.

Own computer-vision accuracy end-to-end: measure per-customer metrics, investigate misclassifications, curate and label datasets, prioritize retraining, and build continuous learning pipelines. Partner with ML/CV engineers and stakeholders to define acceptance criteria, translate findings into actionable fixes, and eventually implement tooling and retraining to ship regular model improvements.

Lead and scale IT operations: hands-on help desk triage, account and endpoint management, onboarding/offboarding, vendor and budget ownership, FinOps pipeline design, security and backup/DR, workflow automations, and mentoring a small IT team while building processes and automations to reduce manual effort.

Full-cycle inside sales role focused on high-volume outbound prospecting, running the sales process end-to-end, closing recurring subscription leads, managing pipeline and CRM, and participating in ongoing coaching and training to hit targets.