Top Tech Jobs & Startup Jobs in New Orleans, LA

Support insurance and reinsurance accounting by recording transactions in SAP, performing reconciliations, supporting month‑end close, preparing IFRS 17/4 reporting and variance analysis, maintaining controls and documentation, assisting audits, and contributing to process improvements and UAT.

Develop and maintain 18-month sales, inventory, receipt and shipment plans by classification; analyze POS and sales trends; prepare and present monthly consensus reports; collaborate with account, merchandising, and supply planning teams; provide standard and ad hoc reporting to optimize inventory and in-season opportunities.

Lead L3 technical support for enterprise customers: manage complex incidents, perform root cause analysis, troubleshoot OS/network/cloud environments, author support documentation, collaborate with Engineering/Product/Customer Success, and ensure high customer satisfaction and operational excellence.

Develop and execute content, social media, email, and event marketing (virtual and onsite) to promote services and e-learning. Track and report performance using analytics, support webinar and conference promotion, prepare collateral and giveaways, and contribute to brand-building. Travel in the USA up to four times per year.

First-line participant support for retirement accounts via Intercom and phone; guide account setup, enrollments, deferrals, rollovers, withdrawals, and loans; resolve issues end-to-end and escalate when needed; build support content and AI-powered tooling; coordinate money movements and external custodial/vendor partners; surface recurring problems to product and engineering; own support quality, response times, and tone.

Lead and manage Workday and HR technology operations, oversee HRIS team and service delivery, drive system configuration, integrations, data governance, upgrades, end-user support, and cross-functional stakeholder partnership to optimize People systems.

Provide remote administrative support and Salesforce CRM administration: maintain accurate customer records, generate reports and dashboards, manage calendars and documents, coordinate cross-functional tasks, improve processes, and support ad hoc reporting and user requests to ensure operational efficiency.

Provide phone, chat, and ticket-based support for grocery stores using an iOS POS. Troubleshoot iPad terminals and peripherals, resolve POS workflows and payment issues, document incidents, escalate complex problems, collaborate with onboarding/installation teams, and relay recurring issues to product and support leadership.

The Data Science Intern will collect and preprocess data, build machine learning models, and assist in deploying models while collaborating with team members.

Serve as primary client contact for a portfolio of loyalty-program clients. Scope and manage end-to-end actuarial analyses rooted in predictive modeling and machine learning, validate model outputs, translate results into clear recommendations and presentations, and partner with analysts and data scientists to deliver high-quality, client-facing work in a fully remote consulting environment.