Top Tech Jobs & Startup Jobs in New Orleans, LA

Retain and renew existing small and medium-sized business customers by addressing dissatisfaction, resolving service concerns, and recommending Cable One voice and broadband solutions. The representative handles cancellation calls, follows up with subscribers, renews contracts, upsells services, and collaborates with internal departments to answer questions and resolve issues.

Manage enterprise customer relationships, provide product support and enablement, analyze usage data, scope initiatives, drive adoption, and develop joint roadmaps aligned with customer goals and KPIs. Serve as a trusted advisor, conduct business reviews and health calls, support retention and organic growth, manage account pipelines and forecasts, and collaborate with internal teams on customer solutions. Travel up to approximately 33% may be required.

Develops, customizes, maintains, tests, troubleshoots, and deploys Drupal websites, themes, and modules. The role includes performance tuning, defect resolution, code reviews, release coordination, environment deployments, security adherence, documentation, and collaboration with stakeholders across development projects.

Lead organizational change management workstreams for complex enterprise transformations. Develop change strategies, impact assessments, stakeholder engagement plans, communications, training frameworks, readiness interventions, and sustainment programs. Coach executives and sponsors, manage client relationships, mentor junior practitioners, contribute to OCM methodologies, and support business development. Engagements may include ERP and technology implementations, operating model redesigns, restructuring, process transformation, and post-merger integration. Travel to client sites may reach 50%.

Owns customer implementation workstreams from onboarding through long-term success. The role manages deployment projects, timelines, stakeholder relationships, risks, and blockers while supporting scalable implementation playbooks. The specialist works cross-functionally with customers, implementation managers, and internal product teams to deliver measurable value and successful launches.

Provides remote virtual assistant services for multiple business clients, including project management, scheduling, email management, lead conversion, research, data entry, deadline tracking, and adapting to changing priorities. Requires strong communication, independent problem-solving, technology skills, and the ability to manage multiple clients with limited oversight.

Lead national new business growth for enterprise employer segments at Omada Health, focusing on achieving revenue goals and strategic alignment across departments.

Leads strategic enterprise client relationships, owns retention and expansion across high-value SaaS accounts, and coaches two Strategic Account Managers. Drives platform adoption, value realization, executive governance, risk mitigation, forecasting, and cross-functional escalation resolution. Partners with Product, Engineering, Delivery, Support, and Revenue Operations to align customer outcomes with product roadmaps and commercial goals.

Leads corporate FP&A, enterprise budgeting, forecasting, long-range planning, performance management, financial reporting, and executive decision support. Oversees FP&A systems, Adaptive Planning governance, Tableau dashboards, data governance, reporting automation, and business intelligence. Builds and develops a high-performing finance team while partnering with senior leaders, accounting, operations, commercial finance, and technology teams. Supports board, investor, and IPO-readiness reporting and controls.

Own daily operations for a customer experience team by monitoring queues, rebalancing work, running huddles, handling escalations, supporting agents, and maintaining coverage. Resolve complex customer issues across email, chat, SMS, and phone while coordinating with Logistics and Order Operations. Identify recurring escalation themes, maintain reference materials, support onboarding, and provide frontline feedback. This is an individual contributor role requiring 40–50% customer contact handling and no direct people management.