Top Tech Jobs & Startup Jobs in New Orleans, LA

Provide end-to-end technical support and ownership of customer cases, drive product adoption, onboard and train customers, create knowledge base content, escalate issues to internal teams, and act as the technical advocate for customers.

Manage full-cycle accounts payable via Ramp, reconcile vendor accounts, administer corporate card and employee expenses, prepare month-end journals and reconciliations, support NetSuite accounting, partner cross-functionally on capitalization and event spend, maintain accounting process documentation, and assist with audits and financial projects.

Create and manage social media content, engage with the community, and develop strategies to enhance brand presence across platforms.

Analyze portfolio-level organic search performance to identify trends and opportunities, build dashboards and benchmarks, define KPIs, evaluate strategy and product impacts, partner with Product/Data/Engineering, and translate insights into clear recommendations for technical and non-technical stakeholders.

Territory-based individual contributor responsible for hunting and growing fleet management accounts across MD, VA, DE, and northern NC. Use consultative sales to identify stakeholders, present leasing and fleet solutions (including EV conversions), manage CRM, negotiate deals, assess creditworthiness, and retain/expand client relationships. Home-office based with periodic regional travel.

Lead product strategy, roadmap, and execution for Mysten Labs' first-party DeFi products (DeepBook suite). Collaborate with engineering, design, legal, BD, marketing, and partners to drive liquidity, usage, and institutional adoption. Define and track core metrics, build relationships with market makers and ecosystem participants, and launch responsible, scalable DeFi experiences.

Lead and grow an account management team focused on renewals, upsells, and expansion. Own team metrics, forecasting, hiring, client relationships, and collaboration with marketing and product to drive net dollar retention and pipeline growth.

Lead end-to-end legal ownership of bank–fintech strategic partnerships: structure, draft, and negotiate complex agreements; advise on product, regulatory architecture, compliance (payments, cards, lending); partner with cross-functional teams from ideation through launch; scale legal operations using AI and automation tools.

Lead and scale a new Customer Support function: build processes, SLAs, ticket routing, knowledge base, and KPIs. Manage a small support team, create dashboards, handle escalations, partner cross-functionally to drive product fixes, and use data to improve team performance and customer experience.

Lead strategy, roadmap, and execution for a core Horizon product workstream. Translate college, student, and payer insights into prioritized requirements, define AI applications, track success metrics, and partner with engineering, design, compliance, and GTM teams to deliver PCI Level 1–compliant, scalable payment experiences for higher education.