Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead pre-sales technical engagements for the Lakebase product line: design solutions, run workshops and demos, advise customers on OLTP and Lakehouse integrations, influence roadmap, and act as tier-3 escalation to ensure successful adoption and delivery.

Build and maintain API-to-API and EHR integrations (FHIR/HL7), collaborate with Product and Customer Success, develop integrations in Rhapsody, provide documentation and on-call support, and improve integration architecture and processes.

The Lead Client Experience Manager will manage a team, work with clients to improve patient engagement campaigns, and drive sales growth through digital media strategies.

The Senior Client Experience Manager will cultivate client relationships, generate new business, prepare presentations, and manage accounts in the digital healthcare advertising sector.

The Account Director is responsible for driving performance in e-Commerce through integrated marketing strategies, managing client relationships, and overseeing a cross-functional team.

The Director of GTM, Partnerships leads the commercial lifecycle in partnerships, focusing on relationship building, strategic operations, and financial management.

The Renewals Manager is responsible for managing customer contract renewals, driving engagement and proactive strategies to mitigate churn and maximize revenue. This role involves collaboration with various departments, analyzing trends, and developing scalable processes for efficient renewals.

The Solution Engineer engages customers to provide technical solutions and support during the sales process, collaborating with teams to enhance customer experience and facilitate software demonstrations.

As a Lead Site Reliability Engineer, you will drive the reliability strategy, improve system health, lead incident management, and mentor engineers for a multi-region SaaS platform.

Lead a platform engineering team to deliver reliable, maintainable backend and platform capabilities. Manage hiring, coaching, delivery, technical guidance, cross-functional alignment, execution discipline, incident follow-up, and engineering practices to meet product and operational goals.

Serve as an account management overlay supporting Strategic/Enterprise AEs: manage day-to-day account administration, drive renewals ($100K-$250K ATR), pursue small expansions, align cross-functional teams, use Salesforce and digital plays to increase adoption and expansion, and support commercial negotiations to close deals.

Lead cloud-native platform engineering initiatives: migrate Jenkins pipelines to Harness, move GCVE/on‑prem workloads to GKE, implement GitOps, IaC (Terraform/Ansible), enforce cloud governance and security, build observability and scalable GKE infrastructure, and coach teams on agile and best practices to improve developer productivity.

Administers company-sponsored insurance and 401(k) plans: enrollments, change administration, invoice audits and reconciliations, vendor resolution, open enrollment support, compliance (ERISA/HIPAA), benefit orientations, employee inquiries, and recordkeeping.

Part-time Customer Success Manager responsible for onboarding new SaaS customers, managing the support inbox, running demos and onboarding calls, creating documentation, and producing instructional video content to improve customer experience and product adoption.