Top Tech Jobs & Startup Jobs in New Orleans, LA

Provide technical support for customers implementing Soracom’s IoT platform. Investigate and resolve issues with engineers and AI, deliver accurate customer-facing responses, maintain documentation and knowledge bases, and relay customer feedback into product improvements. The role requires networking, cloud, Linux, CLI, AI evaluation, and strong communication skills in a fully remote, multicultural environment aligned with Mountain or Pacific time zones.

Build and operate AI-native applications and agentic systems end to end, from stakeholder discovery and prototyping through deployment, adoption, and ongoing iteration. Design retrieval, context, tool integrations, orchestration, evaluation, observability, and cost controls. Develop scalable event-driven systems, collaborate with platform and product teams, document solutions, train users, and mentor less experienced engineers.

Generate qualified nonprofit sales opportunities through cold calls, email, LinkedIn, and personalized outreach. Research prospects, engage decision-makers, build a rolling pipeline, qualify leads, and schedule meetings for Account Executives. Maintain accurate Salesforce records, collaborate with sales teams, communicate product value, handle objections, meet targets, and continuously improve outreach strategies.

Leads Tier-3 security monitoring, threat hunting, incident response, and SLA delivery across multi-tenant environments. Serves as incident commander while engineering detections, SOAR playbooks, integrations, and AI-assisted automation using Python, APIs, LLMs, and cloud security data. Advises clients, reduces alert noise, and aligns operations with NIST, ISO 27001, privacy, and regulatory requirements.

Manage concurrent benefits administration platform implementations from planning through post-launch support. Develop project plans, budgets, timelines, resource allocations, and risk strategies; coordinate cross-functional teams; manage Salesforce releases and enhancements; facilitate stakeholder communications; and drive governance, issue resolution, and successful client go-lives.

Own product marketing for Colibri Group’s Healthcare B2B portfolio, including positioning, messaging, buyer research, competitive intelligence, go-to-market planning, product launches, sales enablement, and performance measurement. Partner cross-functionally with Product, Sales, Marketing, Client Success, Engineering, and Content teams to align priorities and translate complex healthcare solutions into compelling market narratives.

Develop and enhance enterprise AI agents and orchestration capabilities using Python, LangGraph, and LangChain. Build guided workflows, conversational AI experiences, planning and tool-calling functionality, and integrations with backend systems. Support MCP and A2A communication, AI observability with Arize, troubleshooting, reliability improvements, and delivery of centralized AI platform capabilities across multiple business use cases.

Build and maintain scalable backend services, RESTful and GraphQL APIs, database schemas, and cloud infrastructure. Own architecture decisions, optimize performance and reliability, improve CI/CD practices, collaborate across product and engineering teams, lead architecture sessions, review code, and mentor junior developers.

Own net-new enterprise sales across New England, from account targeting and pipeline generation through negotiation and closing. Sell cybersecurity, threat intelligence, fraud, and risk solutions to CISOs and executive buyers at large organizations. Lead discovery, demonstrations, proofs of value, forecasting, procurement, and complex multi-year deals ranging from $100K to $1M+ ACV. Collaborate with BDRs, Solutions Architects, intelligence analysts, Legal, Product, and Marketing while applying MEDDICC discipline.

Leads all post-close mortgage loan operations, including loan delivery, endorsements, records management, due diligence, compliance, quality control, risk management, audits, and process improvement. Manages department leaders and staff, oversees performance and training, resolves issues with internal and external stakeholders, partners with IT on system enhancements, and ensures adherence to policies, regulations, service levels, and loan quality metrics.