Top Tech Jobs & Startup Jobs in New Orleans, LA

Design and deliver custom AI-driven legal workflows, implement and scale post-sales solutions, define KPIs and success metrics, inform product strategy, partner with Customer Success to demonstrate ROI, and maintain objective, ethics-compliant processes and playbooks for plaintiff law firms.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

Lead ServiceNow implementations for enterprise customers: design, develop, integrate, and maintain scalable ServiceNow solutions (ITOM, Discovery, Service Mapping, AIOps). Build custom scripts and integrations, troubleshoot, participate in SCRUM, and work directly with customers to deliver projects on time.

Manage and validate payroll tax calculations, filings, and payments; interpret multi-state payroll tax laws; support audits and SOX compliance; produce tax reports; handle escalated payroll inquiries; maintain documentation, controls, vendor relationships, and lead payroll-related projects and year-end tax processing.

As a Senior Software Engineer on the Data Platform team, you'll enhance the data infrastructure, develop ETL pipelines, maintain data quality, collaborate across teams, and mentor junior engineers.

Lead product vision and execution for internal, data-intensive technical initiatives. Improve and future-proof datasets, shared services, and platforms. Partner across engineering, data science, analytics, and product to translate needs into requirements, prioritize work, drive cross-functional delivery, define success metrics, and communicate roadmap and risks to stakeholders.

Manage a team of data scientists to develop fraud detection models, lead planning and collaboration with leadership, and communicate outcomes effectively while maintaining strong business intuition and technical leadership.

As a Fullstack Engineer, you'll design, build, and operate web applications, collaborating with product teams and mentoring peers while ensuring best practices in coding and system architecture.

The Attorney will manage client cases, engage in legal analysis, advocate for perspectives, and collaborate with teams on various projects in a tech-driven environment.

The Product Manager will develop product vision and roadmap, coordinate with engineering and design, and analyze data to drive decisions, ensuring user needs are met in a crisis assistance platform.

Lead product analytics for a B2B SaaS product: define metrics and measurement frameworks, analyze user behavior and product performance, build self-service dashboards, partner cross-functionally to link usage to business outcomes, and translate data into strategic recommendations for product roadmap and GTM decisions.

Lead and build a product analytics function: define KPI framework, instrumentation, and self-serve analytics using Pendo and BI tools. Partner cross-functionally to measure product performance, surface insights, influence roadmap and embed AI-powered analytics into product lifecycle.

Drive high-volume outbound re-engagement of paid-in-full merchants to generate new funding opportunities. Use CRM (Salesforce) and auto-dialer tools, analyze performance metrics, mentor junior reps, collaborate with cross-functional teams, pilot beta technologies, and meet strict activity, conversion, and quota targets.

Lead SharkNinjas LATAM marketplace business (primarily Mexico and Brazil) owning full P&L across Amazon and Mercado Libre. Drive 1P/3P strategy, joint business planning, demand forecasting, inventory and trade spend optimization, cross-functional eCommerce pod leadership, and executive partnerships to scale US brands into LATAM while improving revenue, margin, and market share.

Manage a portfolio of customers to drive product adoption, satisfaction, retention, and expansion. Build relationships, identify risks, collaborate cross-functionally, maintain data and documentation, own customer workflows, and contribute to process improvements.

Lead a fully remote team of 25+ Medicare telesales agents to convert high-volume inbound calls into enrollments across Medicare Advantage, Supplement, Part D, vision, and dental products. Provide real-time coaching, monitor conversion and talk-time metrics, manage scheduling across 8am–8pm EST, ensure CMS compliance, partner with Quality/Compliance/WFM, and drive performance during Annual Enrollment Period (AEP).