Top Tech Jobs & Startup Jobs in New Orleans, LA

Senior Analyst supporting an eCommerce platform unification project across WWT and Softchoice. Responsibilities include gathering and translating business requirements, defining user stories and acceptance criteria, documenting processes and data requirements, managing backlogs, coordinating delivery, and partnering with product and engineering teams. The role also leads functional testing, regression testing, UAT, defect resolution, release validation, stakeholder communication, ongoing support, analytics dashboard development, and broader customer journey requirements.

Designs, develops, tests, deploys, and supports UiPath automation workflows, bots, and reusable components. Responsibilities include analyzing business processes, gathering requirements, creating process and solution design documents, configuring Orchestrator, troubleshooting production issues, monitoring performance, maintaining documentation, and supporting compliance, deployments, and continuous improvement.

Drafts, reviews, and negotiates complex data, content, licensing, distribution, vendor, and supplier agreements. Advises internal teams on intellectual property, data and content rights, AI and machine learning use cases, privacy, regulatory compliance, and commercial disputes. Partners with Content, Sales, Marketing, Finance, and Product teams; develops policies, playbooks, and project plans; monitors evolving AI and data regulations; and provides broader corporate legal support.

Develops and supports enterprise EDI integrations by creating and troubleshooting maps, configuring IBM Sterling B2B Integrator, onboarding trading partners, monitoring transactions, coordinating testing and deployments, and resolving production issues. The role integrates EDI with Infor M3 ERP and other systems using APIs, web services, databases, and secure communication protocols. It also documents technical processes, performs root cause analysis, and supports production .NET, IIS, SQL Server, and integration environments.

Supervise Tier 1 and Tier 2 customer support teams through coaching, scheduling, queue oversight, escalation handling, QA reviews, and performance management. Monitor SLAs, CSAT, response and resolution times, ticket backlogs, and staffing coverage. Drive process improvements, maintain support documentation, and collaborate with Product, Engineering, and Operations to communicate frontline insights and product updates.

Provide commercial legal support to Sales and cross-functional teams: draft, structure and negotiate software, licensing, reseller and partner agreements; advise on IP, data protection, export controls and anti-corruption; resolve contractual issues; support corporate governance, compliance, and embedding regulatory changes into business processes.

Own a North American enterprise territory and generate new business through outbound prospecting, account-based selling, executive networking, and events. Lead complex multi-stakeholder sales cycles from discovery through procurement and close, selling mid-to-high six-figure deals to C-level and VP buyers. Exceed quotas, forecast accurately, refine the sales playbook, provide product insight, and transition new customers to Customer Success.

Drive sales growth across academic, medical, and corporate markets by prospecting, managing opportunity pipelines, building relationships with decision-makers, delivering virtual presentations and product demos, developing account strategies, and meeting revenue targets. Collaborate with outside sales, sales support, marketing, and customer satisfaction teams to customize offerings, manage pricing, understand competitive positioning, and close opportunities.

Summer MBA internship focused on digital product management for customer operations. Responsibilities include developing digital customer experiences, defining product opportunities and success metrics, building business cases, managing roadmaps, writing user stories, conducting competitive and financial analysis, and partnering cross-functionally with technology and business teams. The role is remote for 10 weeks and requires full U.S. work authorization.

Generates new business and expands existing pharmacy accounts by selling healthcare technology solutions. Responsibilities include prospecting, lead qualification, complex sales-cycle management, product presentations, competitive analysis, Salesforce CRM management, quota attainment, and cross-functional collaboration. Conducts quarterly business reviews at client locations, presents performance metrics, identifies improvement opportunities, and addresses client needs. Requires approximately 25% domestic and international travel.