Top Content Jobs

Writes and edits public relations, corporate communications, executive, media, digital, and marketing content. Develops corporate narratives, press materials, thought leadership, campaigns, and editorial calendars; translates complex technical topics into accessible customer-focused stories; maintains press resources; monitors media coverage; analyzes communications performance; and coordinates with PR, marketing, creative, digital, campaigns, and go-to-market teams while managing multiple priorities and approvals.

Develop and maintain structured technical documentation for APIs, SDKs, integrations, and platform concepts. Define metadata, taxonomy, and contextual guidelines for AI-assisted drafting workflows; rigorously review generated content and code samples for accuracy, edge cases, and voice. Collaborate with Product, Engineering, Support, Customer Success, Marketing, and Implementation teams, maintain a documentation GitHub repository, and improve developer education through research, feedback, experimentation, and data-driven decisions.

Reviews marketing communications and digital materials for regulatory compliance, advises marketing teams on advertising requirements, collaborates with Legal and compliance partners, maintains first-line controls, supports automation and simplification initiatives, drafts procedures and training materials, and makes risk-based decisions while meeting deadlines.

Manages end-to-end RFI, RFQ, RFP, DDQ, and security questionnaire responses in a high-volume environment. Coordinates cross-functional contributors, schedules, reviews, compliance requirements, and final submissions. Develops persuasive customer-facing content, compliance matrices, templates, and reusable proposal-library materials. Supports sales teams, improves proposal processes, and uses AI to streamline workflows and decision-making.

Develops and manages HR communications covering pay, benefits, development, and career programs. Writes and edits content for print, digital, websites, employee emails, newsletters, and training communications. Maintains HR branding and content calendars, coordinates messaging with stakeholders, tests and distributes communications, and supports special projects. Requires strong writing, proofreading, collaboration, project management, and prioritization skills, along with proficiency in Microsoft Office. HR communications experience and Adobe Campaign or Adobe Experience Manager knowledge are preferred.

Leads and mentors a technical writing team while defining documentation strategy, information architecture, standards, and tooling. Creates and oversees customer-facing documentation for APIs, SDKs, integrations, and software products. Partners with Engineering, Product, Support, and architects to integrate documentation into the SDLC, maintain Docs-as-Code workflows, improve content usability and searchability, and prioritize work using metrics. Requires extensive software documentation and people management experience.

Creates and maintains technical documentation for complex fintech and SaaS products, translating information from product managers and engineers into clear content. Owns content from drafting through publication, manages documentation pipelines in Jira, maintains knowledge-base standards, uses AI tools such as Claude, supports editorial improvements, and mentors junior writers.

Own end-to-end data studies using proprietary checkout and shopper data, from warehouse queries and statistical validation through publication and media pitches. Conduct interviews, panels, and reporting; maintain canonical statistics; verify agent-generated research; and produce clear, citable findings for journalists and AI answer engines. The role requires independent judgment, hands-on SQL, rigorous source evaluation, and consistent publication of four to six studies or rapid data answers monthly.

Authors, proofreads, and manages vehicle owner’s manual content in a content management system. Researches technical information, collaborates with engineering, safety, legal, and regulatory teams, validates content on vehicles and benches, resolves content issues, and leads process improvements. The role also supports onboarding, maintains documentation, and delivers accurate customer literature according to production schedules and global writing standards.

Develop and lead integrated brand campaigns across broadcast, video, digital, social, retail, and email channels. Write scripts, headlines, taglines, manifestos, landing pages, and other copy while owning Chewy’s brand voice. Present concepts to creative directors, stakeholders, and C-suite leadership; manage productions through post-production; collaborate with art, production, and cross-functional teams; and mentor junior copywriters. The role is hybrid, requiring in-person work in Boston three days weekly and travel when needed.