Top Operations & Support Jobs in Nashville, TN

Support field projects across health, agriculture, and education in Sub-Saharan Africa: engage with ministries and donors, build data capture and analysis solutions, train AI for nutrient detection using handheld spectrometers, and design/run national-scale STEM programs and contests. Work will be chosen based on interests and abilities.

Provide first-line IS support for employees: troubleshoot and resolve incidents via ServiceNow, install/configure/maintain PCs and mobile devices, manage accounts and access, perform hardware/network repairs, support printers and video conferencing, assist with procurement and data migration, identify recurring issues and participate in IS projects.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

Remote Customer Service Representative supporting the Driven Claims Team. Respond to customer inquiries by phone and email, open and manage tickets, resolve or escalate damage claim issues, follow scripts and procedures, use Microsoft Office, prioritize workload, and participate in team meetings to improve processes.

Senior technical support engineer responsible for implementing and migrating IBM i systems on IBM Power platforms, performing onsite installations, managing SAN/VTL/replication and LPAR tasks, providing SME input to presales, resolving escalations, coordinating with stakeholders for acceptance into service, and supporting operational governance within ITIL-aligned environments.

Manage clients' real estate data center information and lease portfolios: read and abstract complex lease documents, monitor critical dates, ensure data integrity, generate reports, oversee help desk and audit functions, reconcile invoices, identify risks and savings, maintain client relationships, and assign work to analysts.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

As a Program Associate, you will coordinate operational activities, manage programs, maintain documentation, and facilitate communication between teams and stakeholders to ensure customer satisfaction and program success.

Process and record donations in the donor CRM, manage acknowledgments and tax receipts, respond to donor inquiries, support fundraising events and giving pages, maintain donor records, prepare donor dossiers, and collaborate to collect impact narratives.

Lead and manage all aspects of Medicaid proposal production and desktop publishing. Create solicitation-specific templates, format documents in MS Word, maintain version control, coordinate reviews, prepare final books for submission, liaise with vendors, assist in reviews and packaging, and support smaller proposals and presentations. Ensure compliance with solicitation requirements and corporate branding, with significant travel (35%+).