Top Customer Success Jobs in Nashville, TN
The Application Support Engineer at Zuora will provide front-line support for customers, troubleshooting software issues and communicating effectively through various channels. The role involves documentation and collaboration with engineering teams to prioritize and resolve customer issues while ensuring high levels of satisfaction.
The Technical Account Manager will provide strategic support to Postman's largest accounts, acting as the primary technical liaison. Responsibilities include guiding customers on API capabilities, managing projects, developing best practices, leading training sessions, and advocating for customer needs with internal teams to resolve issues and implement solutions effectively.
The Customer Support Manager at RSAC will build and lead a support team, manage KPIs, ensure SLAs are met, and collaborate with internal teams to enhance product support and customer experience.
The D365 Customer Engagement Application Lead manages application solutions for sales, marketing, and field services, ensuring they meet business needs. They oversee project implementation, engage with stakeholders, identify improvement opportunities, and provide updates on performance and priorities. This role also involves analyzing processes for value enhancement and training business teams on application functionalities.
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As a Workforce Management Forecast Analyst, you will establish statistical forecasts for call routing, collaborate with stakeholders to validate assumptions based on data, analyze contact center trends, and provide mentorship to team members while leading forecasting discussions at various leadership levels.
The Casting Coordinator will assist in E-Commerce casting by managing communications with agents, organizing casting schedules, and providing administrative support for billing and contracts. Responsibilities include tracking model availability, maintaining databases, and ensuring smooth on-set operations.
The Manager of Customer Success and Account Management oversees a team focused on enhancing client satisfaction with SmithRx's Pharmacy Benefit Management services. This entails setting team goals, improving customer satisfaction scores, and enabling successful account management through effective relationships and project coordination.
Seeking a Growth Enrollments Specialist to enroll qualified patients into a remote pulmonary care program. Responsibilities include identifying and qualifying patients, educating them on telehealth services, guiding them through the enrollment process, and collaborating with internal teams. Remote position with competitive salary and professional development opportunities.
The Customer Success Manager (CSM) manages the post-sales lifecycle for Enterprise customers, ensuring they maximize value from hardware and SaaS solutions, thus improving customer health, adoption, and engagement. Responsibilities include onboarding, managing customer engagements, addressing issues, and working collaboratively across teams to deliver value and influence product development.
The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economical outbound shipments. Responsibilities include reporting discrepancies, maintaining TMS vendor rates, researching lost shipments, and supporting daily logistics functions. Bilingual communication and excellent organizational skills are required.
Top Companies in Nashville, TN Hiring Customer Success Roles
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