Top Tech Jobs & Startup Jobs in Minneapolis–Saint Paul, MN

Manage onboarding, account management, and customer support for employer partners. Own client relationships, gather user feedback, build and iterate operational processes, and drive data-informed improvements to scale the business.

Lead and improve company-wide operations by developing processes, driving automation, coordinating cross-functional projects, building KPI dashboards, managing workforce planning, and ensuring compliance and quality across service delivery to support growth.

Investigate unusual transactional activity for AML/BSA and fraud, conduct CDD/EDD and OFAC screenings, research internal and external sources, prepare required reports and dispositions, review ACH and web/telephone transactions, screen Section 314(a) watchlists, and escalate issues as warranted.

Own end-to-end product design for Runpod's AI infrastructure platform, turning complex workflows (compute, deployment, storage, networking, billing, observability, model ops) into intuitive, polished experiences. Rapidly identify UX problems, prototype high-fidelity designs, define design systems, partner with Engineering and Product, and use user research and analytics to iterate and raise product craft and developer trust.

Lead a product engineering team to own roadmaps, design scalable cloud-native systems, ship customer-facing features, ensure quality and reliability, hire and mentor engineers, and coordinate cross-functional delivery.

Handle inbound calls to educate, empathize with, and retain clients in Beyond Finance hardship programs. Deescalate upset customers, assess financial situations, use the CRM to document interactions, propose customized solutions, and meet retention targets while delivering excellent customer service.

Handle inbound calls to retain clients in Beyond Finance hardship programs by educating, empathizing, de-escalating, analyzing financial situations, using the CRM to document interactions, developing customized retention solutions, and meeting retention targets while delivering excellent customer service.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Gather and document business and functional requirements, analyze processes, recommend improvements, produce BRDs/FRDs/user stories and process maps, support solution design, UAT, testing and deployment, produce reports/dashboards, monitor project progress, and support change management and stakeholder communication.

Manage enterprise law firm clients to drive adoption, retention, and expansion of Eve's legal AI/SaaS products. Lead onboarding, maximize product utilization, generate case studies, inform product roadmap, and maintain high client satisfaction and retention through proactive engagement and strategic upsells.

Manage and maintain RMF authorizations and audit evidence (SSPs, SARs, POA&Ms, STIGs), embed compliance into engineering and CI/CD, coordinate internal assessments and external audits (FedRAMP High, CMMC 2.0, SOC 2), run risk and vendor reviews, and automate continuous control testing across federal and commercial environments.

Architect, build, and maintain native iOS applications and SDKs; manage releases and versioning; maintain public API docs; ensure code quality with unit/functional tests; build CI/CD and internal tooling; translate product requirements, collaborate on features, and manage tech debt.

Lead technical solution strategy for high-impact pre-sales opportunities: define scalable architectures, guide complex discovery, advise on data migration and implementation governance, translate requirements into roadmaps, coach team members, and relay insights to product and engineering.