Top Customer Success & Experience Jobs in Milwaukee, WI

Provide technical, customer-facing implementation and support for Watershed. Build and maintain data pipelines and API integrations, create reports and dashboards, consult on best practices, automate deployment workflows (CI/CD), troubleshoot issues, train clients, and occasionally contribute to core product updates to help clients act on learning data.

Serve as primary client contact to retain, onboard, and grow MSP cybersecurity and IT accounts. Lead onboarding, drive renewals, run executive business reviews, manage at-risk clients with improvement plans, identify expansion opportunities, and collect feedback/NPS to improve service and advocate client outcomes.

Own a portfolio of 10–15 enterprise higher-ed accounts, build executive relationships, develop account growth strategies, spot expansions, partner cross-functionally, hire/manage junior associates, report on account health and forecasting, and shape enterprise account strategy.

Manage partner support and financial product processing for small/medium EPCs. Handle ticketing, chat, and portal queues; coach partners and sales reps; collaborate with Relationship Managers to surface insights, improve processes, and drive regional engagement and partner experience.

Manage lottery client relationships and loyalty programs end-to-end: strategy, operations, financial oversight, data analysis, issue resolution, and cross-functional coordination to drive player engagement and program ROI.

Seeking a reliable Bilingual Virtual Assistant fluent in English and either Spanish or Portuguese to manage tasks, communicate with clients, and support workflows.

The role involves providing interpretation services between English and Marshallese in various settings, ensuring clarity and accuracy while complying with professional standards.

As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.

Serve as the technical lead and trusted advisor for assigned accounts, guide Kubernetes onboarding and cluster connection within 90 days, drive renewals and expansion, run FinOps business reviews, and coordinate resources across Cast AI to ensure customer success.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.