Top Customer Success & Experience Jobs in Milwaukee, WI

As an Account Manager, you will manage customer relationships, drive retention and revenue growth, identify upsell opportunities, and ensure customer satisfaction through strategic guidance.

The Technical Account Manager oversees customer relationships by advocating for their needs, providing project leadership, and collaborating with teams. Responsibilities include managing technical issues, providing updates on service projects, and sharing best practices.

Manage a 12–15 mid-market enterprise portfolio of Credit Union customers, lead executive onboarding, drive adoption and value realization, run QBRs/EBRs, surface data-driven insights, collaborate with product/implementation/support, and generate qualified expansion opportunities to grow ARR.

Partner with engineering teams to drive Kotlin backend adoption: guide migrations from Java, troubleshoot integration and scaling, recommend tailored strategies, track adoption stages, identify and remove blockers, and maintain feedback loops while running workshops, demos, and outreach.

Responsible for onboarding customers and leading strategies in SEO and content, converting initial engagements into long-term contracts while ensuring customer satisfaction and growth.

The Learning Experience Designer creates engaging learning solutions, collaborates with stakeholders, evaluates learning effectiveness, and integrates AI tools to enhance training outcomes.

Manage a portfolio of high-value B2B SaaS clients to drive adoption, retention, and account growth. Lead QBRs, monitor customer health, partner with onboarding, AM and technical teams to deliver value, surface customer feedback to Product, and support renewals and expansion.

The Developer Relations Engineer will enhance developer experience on Nibiru Chain, manage community engagement, and improve tools and documentation for the web3 ecosystem.

The Account Manager will oversee client relationships and project delivery, ensuring growth and satisfaction while managing multiple projects in the healthcare sector.

Supervise a remote team of eight support agents, manage scheduling and coverage, oversee QA and coaching, resolve escalations, analyze support KPIs to improve performance, and partner with the Customer Support Manager to refine workflows, routing, and external communications.