Top IT Support & Helpdesk Jobs in Milwaukee, WI

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Lead daily IT support operations onsite, managing an outsourced Tier 1 MSP and internal Tier 2 field/deskside technicians. Ensure SLA compliance, handle escalations and VIP white‑glove support, coordinate new-hire setups and equipment logistics, audit tickets, create KB articles, and lead outage communications.

Administer and support IBM Sterling File Gateway (SFG) and provide Linux L2 (RHEL 9) production support including patching, configuration remediation, incident management, deployments, monitoring, and root-cause analysis for 24/7 mission-critical environments.

The IT Infrastructure Manager leads infrastructure systems development, team management, and ensures scalable, secure operations while coordinating key initiatives and vendor relationships.

The Device Management Specialist manages Stryker equipment, provides OR support, coordinates with IT, conducts training, and resolves equipment issues.

The OnSite Specialist provides clinical surgical support, manages Stryker equipment in the operating room, and ensures compliance with sterile processing standards. Responsibilities include troubleshooting, equipment setup, and supporting OR personnel.

Responsible for troubleshooting and maintenance of clinical systems, analyzing business processes, conducting testing, and providing user training. Requires strong communication skills and experience with project management.