Top Customer Success Jobs in Milwaukee, WI

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Customer Success Manager will oversee onboarding, training, and customer relations for churches, collaborating with the Head of Customer Experience to shape the organization as it scales.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.

Own and manage a portfolio of enterprise Omni Commerce accounts (Walmart & Target focus), drive retention and adoption, lead executive engagements, develop scalable onboarding/playbooks, translate customer workflows into product feedback, identify expansion opportunities, and mentor peers while aligning commerce and retail media initiatives across teams.

Provide responsive, high-quality customer support across email, phone, chat, and social platforms; troubleshoot orders and technical issues for e-commerce and digital subscriptions; escalate complex cases; maintain accurate records; contribute to support documentation; collaborate with engineering, product, and sales; identify trends to improve customer experience.

Lead technical customer success for Veeam's Securiti platform, driving onboarding, adoption, assessments, health checks, executive engagement, churn mitigation, and expansion across strategic enterprise accounts to deliver measurable data security, privacy, and AI governance outcomes.

Lead Customer Success Engineer is the primary technical owner for Securiti Data Command Center, driving onboarding, adoption, assessments, health checks, churn mitigation, and expansion across DSPM, privacy, data security, and AI governance while engaging executive stakeholders and partnering with Sales and Customer Success to realize measurable customer value for strategic enterprise accounts.

As a Client Success Manager, you'll manage client relationships post-implementation, promote product adoption, identify upsell opportunities, and ensure client needs are met efficiently.

Manage a portfolio of Guidewire InsuranceSuite customers to drive adoption, retention, expansion and advocacy. Build executive relationships, create account and success plans, lead renewals and negotiations, surface product feedback, collaborate cross-functionally, and mentor other CSMs. Measure success via ARR growth, retention, NPS/CSAT, and product penetration.

Manage and grow client relationships to drive renewals, upsells, and retention. Proactively engage a book of 30+ clients, monitor CSM metrics (NRR, MRR, churn), troubleshoot issues, coordinate stakeholders, and scale client engagement strategies to meet KPIs for renewal and revenue preservation.

Provide Tier 1 and Tier 2 technical support for RegScale's CCM SaaS platform, troubleshoot and resolve customer issues, document cases in Salesforce and Jira, escalate complex problems, contribute to knowledge base content, support Customer Success Managers, and monitor SLA commitments. Role blends support and customer success initiatives and may require minimal travel.

Provide first-contact technical support for self-serve clients on the StackAdapt platform via phone, chat, and email. Troubleshoot application issues, analyze data for insights, maintain SLAs, develop knowledge-base content, collaborate with Sales and engineering, and pursue account retention and growth.

Lead client success and growth initiatives at Ruvixx by spearheading enterprise opportunities and managing strategic accounts, ensuring campaign success and stakeholder engagement.

Manage customer onboarding, renewals, and expansion opportunities. Define success metrics, build processes, and enhance customer relationships in a B2B SaaS environment.

The Customer Success Specialist guides families through the dementia care onboarding process, manages referrals, provides support, and communicates effectively with dyads to enhance their experience.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

Lead and grow Autura's enterprise and strategic account portfolio, build a Strategic Customer Success team, drive retention and expansion, operationalize account planning and customer health frameworks, partner cross-functionally to translate customer needs into product improvements, and represent Autura at industry events.

Serve as a strategic client partner managing a portfolio to drive adoption, retention, and renewals while building renewal playbooks, coaching CSMs, forecasting churn risk, and enabling commercial growth across the CS organization.

Manage a portfolio of client accounts as a strategic CSM while leading onboarding, migrations, and implementation best practices. Drive adoption, conduct QBRs, track success metrics, own renewals, and collaborate with Sales, Product, and Support. Develop onboarding plans, run kickoffs, deliver training, document handoffs, and create scalable processes and playbooks to improve team enablement and time-to-value.