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Top Customer Success & Experience Jobs in Miami, FL
Agency • Professional Services • Real Estate • Consulting
The Customer Support Specialist ensures client onboarding and support, resolving issues, and providing product knowledge to enhance client satisfaction.
Top Skills:
Collaboration PlatformsCrm SoftwareDigital Tools
Information Technology • Real Estate • Software • PropTech
The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.
Top Skills:
CSSHTMLJavaScriptWordpress
Information Technology • Logistics • Professional Services • 3PL: Third Party Logistics
The Account Manager is responsible for managing and growing brokerage customer relationships, ensuring compliance, and executing freight operations effectively.
Top Skills:
Crm SystemsTms Systems
Gaming • Esports
Provide high-touch support to top Second Life customers via phone, chat, ticketing and in-world channels. Diagnose region and account issues using backend tools, drive customer engagement and adoption, run virtual whiteboarding sessions, use AI assistive tools, maintain high satisfaction, handle 50+ interactions daily, and collaborate cross-functionally while working non-traditional hours as needed.
Top Skills:
Ai Assistive TechnologiesBackend ToolsCrm SystemsDiscordLindexLive ChatPhone SupportSecond LifeSocial MediaTicketing SystemsVirtual Whiteboarding
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.
Top Skills:
FreshdeskGainsightHubspot
New
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Angel or VC Firm • Blockchain • Fintech • Cryptocurrency
Join the Galaxy Ventures Talent Network for Developer Relations/Community roles. Candidates will be discreetly shared with hiring portfolio companies and receive networking event invitations.
Professional Services • Consulting • Industrial • Manufacturing
This role provides executive support to the Managing Director, managing schedules, correspondence, meetings, and coordinating team projects across time zones.
Top Skills:
Business Productivity Tools
Fintech • Payments • Social Impact • Software
The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.
Top Skills:
AirtableIntercomSaaSZendesk
Hardware • Information Technology
The Customer Operations Lead oversees daily customer operations, ensuring high-quality outcomes through effective billing, non-technical support, and escalation management. They drive renewals and upsells while maintaining SLAs and operational excellence.
Top Skills:
Basic AnalyticsCrmsInternal DashboardsTicketing Systems
Financial Services
The Pre-Approval Specialist manages the loan process, assists borrowers in understanding loan programs, and ensures the stability of mortgage applications.
Top Skills:
DuEncompass LosLpMicrosoft OutlookWindows
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Top Companies in Miami, FL Hiring Customer Success & Experience Roles
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