Top Tech Jobs & Startup Jobs in Memphis, TN

Designs low-voltage and communication systems for building projects with moderate supervision. Develops telecom drawings and documentation, coordinates with project teams and MEP trades, performs quality checks, supports RFIs and submittals, and participates in meetings and site visits. Uses Revit, Bluebeam, BIM tools, and Deltek while providing guidance to junior team members. Domestic and international travel is required, and the employee is expected to pursue relevant telecom or project management certifications.

Leads the global Customer Success organization and owns post-sale strategy, retention, expansion, adoption, customer health, and recurring revenue performance. Builds scalable teams, processes, lifecycle frameworks, and operating systems supporting rapid international growth. Integrates AI, predictive analytics, and automation into Customer Success operations while partnering with Sales, Product, Engineering, Marketing, and Operations. Manages executive relationships with strategic customers, drives forecasting accuracy, and ensures measurable customer outcomes across distributed regions.

Leads talent management strategy across North American client groups, including succession planning, talent reviews, HiPo development, retention initiatives, organizational effectiveness, and talent analytics. Partners with HRBPs and senior HR stakeholders to improve pipeline readiness and critical-talent outcomes. Manages and develops a growing team of Talent Management Partners, establishes operating practices, and collaborates with Learning & Development and other COEs to deliver development interventions.

Leads HR strategy and day-to-day people operations for North American and EOR teams. Partners with executives on organizational planning, retention, compensation, benefits, compliance, employee relations, learning and development, and internal communications. Manages a two-person People team, owns Rippling and the People Ops budget, coordinates globally with Israel-based HR leadership, and ensures alignment across U.S. and Canadian policies and processes.

Own the digital storefront and commerce journey across merchandising, applications, checkout, and post-purchase experiences. Develop product roadmaps, define requirements, lead cross-functional initiatives, optimize conversion funnels, test customer experiences, and use data to prioritize improvements. The role focuses on agentic commerce, AI chatbot workflows, B2B2C commerce, fintech payment flows, and customer trust products across web and mobile.

Manages cross-functional supply chain and process improvement projects, defining scope, timelines, deliverables, and milestones. Analyzes operational data, performs root cause analysis, maps processes, identifies improvement opportunities, and recommends solutions to increase efficiency and reduce costs. Partners with supply chain, merchandising, store operations, IT, finance, and leadership teams to implement initiatives and resolve execution barriers.

Owns business analysis for client onboarding and migrations, maintaining Validation Menus, translating decisions into configuration specifications and acceptance criteria, troubleshooting Tier 2 issues, coordinating UAT, validating system outcomes, and improving implementation standards. The role requires collaboration with technical and non-technical stakeholders, analysis of configurations, integrations, data flows, and permissions, and balancing client needs with scalable, supportable solutions.

Own customer relationships from implementation handoff through renewal and expansion. Drive adoption, retention, measurable value, executive business reviews, risk remediation, and growth opportunities across an enterprise SaaS customer portfolio. Partner with Product, Support, Sales, and Development to communicate customer needs, improve outcomes, and enhance the customer success function.

Lead complex actuarial pricing work for personal lines insurance, including rate indications, regulatory filings, pricing analyses, predictive-model implementation, and state expansion. Develop automation and scalable filing tools, communicate recommendations to technical and executive stakeholders, manage regulatory risks, and coach other actuaries. Partner cross-functionally with Product, Regulatory, Data Science, Engineering, and Finance teams while maintaining analytical rigor and compliance.

Leads complex North American enterprise transactions from deal strategy through approval, contracting, signature, and booking readiness. Partners with Sales, Finance, Legal, Accounting, Tax, Product, Services, Security, and Operations on pricing, negotiations, commercial terms, financial analysis, and revenue requirements. Oversees contract lifecycle management, governance, approvals, CRM/CPQ alignment, process improvements, reporting, and automation while supporting global Deal Desk operations and APAC transactions.