Top Tech Jobs & Startup Jobs

Leads Agent Assist, Workflow, and Tooling engineering teams; sets technical strategy; architects scalable customer-care systems; delivers AI/ML solutions; oversees modernization, DevOps, security, reliability, roadmap planning, and cross-functional execution. Builds and mentors engineering managers and senior engineers while driving operational excellence and improved customer and agent experiences.

Lead Chewy's paid social strategy and team across Meta, TikTok, YouTube, Reddit, Pinterest and emerging platforms. Own budget allocation, campaign architecture, creative testing, measurement (incrementality, MMM), and performance storytelling tied to CAC, ROAS, LTV and revenue. Partner cross-functionally with Brand, Creative, Marketing Science, Finance, Martech, and agencies to scale full-funnel paid social and develop capabilities.

Develop scalable Java and AWS applications, customer-facing features, automation, observability, and self-service engineering solutions. Responsibilities include system architecture, prototyping, code reviews, CI/CD and infrastructure improvements, monitoring, production troubleshooting, Scrum participation, on-call support, and mentoring junior engineers.

Provide remote customer service via phone and digital channels: answer questions, research and resolve issues, set follow-ups, use virtual collaboration tools, maintain confidentiality, adapt to schedule changes, and meet quality standards.

The role involves leading teams in a Fulfillment Center, managing operations like inbound and outbound activities, training team members, improving processes, and ensuring safety.

Administer and support Oracle EPM Cloud Planning applications (Workforce, Capital, Financials, Strategic Modeling). Manage environments, migrations, metadata, security, dashboards, forms, business rules, and integrations (Data Integration, REST APIs, EPM Integration Agent, flat files). Monitor performance, troubleshoot issues, support budgeting/forecasting/reporting, testing, documentation, and end-user training while partnering with Finance, FP&A, Accounting, and IT.

Build and scale reusable React and TypeScript UI components, design-system foundations, accessibility patterns, tooling, and frontend infrastructure. Lead architecture discussions, define component APIs, improve Storybook and testing workflows, drive adoption through documentation and migration guidance, and partner with design, accessibility, platform, and application teams. Mentor engineers, influence frontend standards, and solve ambiguous technical challenges while balancing scalability and maintainability.

Lead financial planning, budgeting, forecasting, reporting, and variance analysis for Marketing and CRM initiatives. Build financial and customer-growth models, maintain reporting infrastructure, produce business reviews and leadership commentary, analyze campaign performance, improve automation, and strengthen month-close and controllership processes. Partner with senior stakeholders to identify opportunities, manage marketing investments, and improve reporting accuracy and efficiency.

Own end-to-end analytics for Chewy's Pharmacy and related businesses: deliver deep-dive analyses, build self-service dashboards and KPIs, partner with finance and engineering to enable new data sources, conduct QA/UAT, and produce documentation and training to drive customer experience and financial outcomes.

Lead and support M&A, investments, partnerships, and divestitures by sourcing opportunities, conducting market and competitive analysis, building financial models and valuations, managing due diligence and deal execution, and partnering with cross-functional leaders to plan integrations and improve CDMA processes.