Top Customer Success Jobs in Louisville, KY
The Client Manager is responsible for managing revenue with larger clients, developing client relationships, promoting various WFS products and services, leading internal teams, and mentoring less experienced staff. They focus on strategic thinking to enhance client value and pursue business development opportunities.
The Customer Service Representative will support customers by handling incoming calls, addressing their needs, providing solutions, and building trustful relationships. This role involves managing complaints, maintaining customer records, and ensuring effective communication while operating in a fast-paced environment.
The Receiving Specialist is responsible for managing backroom operations by coordinating product reception, keeping inventory organized, processing damaged goods, and ensuring proper merchandise display. The role involves maintaining store presentation standards, being knowledgeable about products, and collaborating with the management team to ensure stock levels meet customer demand.
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The Client Engagement Manager will lead client relationships, manage projects from inception to completion, and ensure high-quality delivery of insights and strategic recommendations. This role involves understanding clients' business objectives, coordinating with analysts, conducting feedback follow-ups, preparing detailed reports, and contributing to business development initiatives.
The Principal/Senior Principal Low Observable Survivability Specialist is responsible for diagnosing and correcting maintenance issues related to low observable treatments, consulting as a Subject Matter Expert, analyzing system performance, and providing engineering oversight during manufacturing to ensure program success.
The Manager of Customer Success will enhance customer relationships, lead a team, and implement growth strategies. Responsibilities include coaching the team, managing customer accounts, ensuring data accuracy in the CRM, conducting business reviews, and collaborating with product and marketing teams to improve customer experience and retention.
The Enterprise Customer Success Manager will manage relationships with large customers, focusing on retention, satisfaction, and growth. Responsibilities include communication management, account health monitoring, and the delivery of value through product solutions. The role emphasizes relationship-building and strategic guidance to enhance customer engagement and foster long-term partnerships.
The Customer Success Manager at Nooks is responsible for managing a portfolio of over 160 SMB accounts, ensuring customer onboarding, adoption, and retention. They analyze usage metrics, lead upsell conversations, and provide technical support while advocating for customer needs within the company.
The Senior Prenatal Specialist will drive revenue growth by implementing a strategic business plan, fostering relationships with OBGYNs, MFMs, and Genetic Counselors, and promoting innovative NIPT screening solutions.
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
Top Companies in Louisville, KY Hiring Customer Success Roles
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