Top Tech Jobs & Startup Jobs in Louisville, KY

Onboard and support podcast partners through setup, launch, and subscription growth. Troubleshoot technical issues, create self-serve resources, share insights with product teams, and assist with integrations and migrations.

Lead enterprise technology strategy, architecture, cybersecurity, cloud services, AI governance, vendor and budget management, and IT operations for a distributed nonprofit. Oversee infrastructure modernization, technology roadmaps, security and compliance, staff support, and a Senior Systems Administrator while driving digital transformation and responsible AI adoption.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Manage candidate experience from application through interview: coordinate interviews, source and review applicants, maintain hiring data, partner with recruiters and managers, and improve recruiting operations and candidate experience.

Work with sales and engineering to own the technical pre-sales process: gather requirements, design AI agent integrations, write and review APIs, run hands-on trials using prospect call data, iterate prompts and conversational designs, analyze conversational insights, and present technical findings to business and technical stakeholders.

Manage a portfolio of enterprise B2B SaaS accounts as the primary customer relationship owner. Build SMART success plans, align with Sales for retention and expansion, proactively identify and mitigate risk, drive adoption and executive engagement, and use data to demonstrate quantifiable customer value.

Serve as a fractional HR generalist and project lead: manage multi-state leave and compliance, act as client point-of-contact, execute HR projects (handbooks, policies, onboarding, performance frameworks), track timelines in ClickUp, coordinate with client account managers, draft SOPs, and apply an equity-informed lens to all deliverables and client interactions.

Manage end-to-end onboarding and ongoing account support for commercial and industrial customers in demand-response energy programs. Serve as primary customer contact, coordinate cross-functional teams, drive timely market entry, maintain accurate records, and support sales to grow customer relationships and revenue.

Provide escalated technical support for Ping Identity products on a shifted follow-the-sun schedule. Troubleshoot customer issues, manage case escalations and queue during weekend shifts, reproduce problems, collaborate with Engineering/SRE/Product teams, handle phone/alert responses, and document bugs and remediation while following ISO27001/9001 and security incident processes.

Support budgeting, forecasting, and variance analysis across clinics. Build financial models and dashboards, analyze provider and clinic economics, partner with Data Analytics and cross-functional teams, present insights to leadership, and improve reporting processes.