Top Tech Jobs & Startup Jobs in Louisville, KY

Provide rapid, high-quality technical support and onboarding for campaign clients using HubSpot and telephony tools. Develop scalable support processes, training materials, canned responses, and client enablement resources. Triage tickets, assist Client Success Managers, and run Zoom training sessions to ensure operational excellence during campaign cycles.

Lead UX design across products and workflows, define UX strategy and design system, run and synthesize user research and testing, collaborate with product and engineering from discovery to launch, manage multiple projects, coach a small design team, and improve user experiences for B2B web and native applications.

Lead External Resource (Labor) category strategy, standardize processes and governance, drive cost savings and EBITDA improvement through sourcing, negotiations, and vendor optimization. Partner with cross-functional stakeholders, leverage eSourcing/VMS/ERP tools, manage vendor performance, conduct market analysis and benchmarking, embed sustainability and ethical sourcing, and mentor team members to build capability and deliver measurable value.

Own revenue operations and pipeline management across Sales and Marketing. Run cadence (pipeline reviews, forecasts), implement and optimize the GTM toolstack, design AI-native workflows, partner on segmentation and reporting, lead cross-functional GTM initiatives, and operationalize automation to improve AE/BDR efficiency and forecasting.

Own and drive a major enterprise sports client end-to-end: prioritize requests, coordinate product/engineering/delivery, ensure quality shipping, manage reporting, roadmap, renewals and expansions, handle incidents and escalations, and identify growth opportunities while aligning closely with seasonal sports rhythms.

Lead design and delivery of Zoom's global web platform: architect a scalable, CDN-delivered AWS/Azure stack, manage large CMS migrations (Optimizely, WordPress), optimize Core Web Vitals and performance, ensure SEO/AEO and AI-search readiness, implement observability and CI/CD, enforce security and accessibility, and guide cross-functional teams to deliver high-traffic, multi-domain web experiences.

Lead strategy and P&L for flagship TikTok Shop clients, manage a pod of account and creator managers, drive GMV and margin growth, run WBRs/QBRs, build affiliate/creator programs, oversee live shopping events, align paid media and measurement, mentor juniors, and create scalable playbooks.

Design, build, and maintain scalable backend services in C#/.NET powering payment routing, connector management, and platform configuration. Build secure, observable APIs and high-volume transaction processing systems, collaborate across Product/AI/Engineering, mentor junior engineers, drive architecture and standards, and own full lifecycle from requirements to deployment.

Provide technical troubleshooting for customer issues, focusing on API integrations, data flow, and automation via scripting. Collaborate with engineering to escalate and resolve bugs, identify patterns to drive product improvements, maintain support documentation, and enable the Support team through knowledge sharing and process improvements.

Operate the CIO PPMO intake, maintain trackers and dashboards, build automation workflows, facilitate Agile ceremonies, manage Jira boards, produce sprint and capacity reports, and support data hygiene so program staff can focus on stakeholder coordination.