Top Tech Jobs & Startup Jobs in Louisville, KY

Serve as primary post-sales advisor for mid-market fintech and financial institution accounts. Lead onboarding, out-of-the-box implementations, integrations, and training for 80–100 accounts. Drive product adoption, retention, renewals, and upsell opportunities; run business reviews, monitor usage/health metrics, and document customer feedback to optimize outcomes.

Support sales by structuring and pricing complex SaaS deals, drafting and negotiating contracts, performing financial analysis, enforcing pricing and revenue compliance, streamlining approvals, and collaborating with Sales, Finance, and Legal to accelerate deal closures.

Drive regional revenue by identifying and qualifying new business, managing full enterprise sales cycles, and building C-suite relationships. Develop territory strategies, deliver presentations and demos, negotiate contracts, collaborate cross-functionally, represent the company at events, and ensure successful onboarding and product adoption across the Americas with focus on the Caribbean.

Own social and community strategy for an AI infrastructure startup: monitor trends, create shareable content, engage and grow communities (Discord, Reddit, X), run analytics and reporting, support events and cross-team collaboration, and manage community programs and dashboards.

Support sportsbook risk and trading operations: monitor bet tickers, pricing, liabilities, promos and anomalies; assist traders with grading, manual markets, customer queries, reporting, and player profiling. Work flexible 24/7 schedules to protect margins and optimize the fan experience.

Maintain and scale Alley-oop design system by creating reusable UI components, patterns, and documentation. Collaborate with designers, PMs, and engineers to improve accessibility, optimize Figma libraries, drive adoption, run workshops, and shape roadmap and governance to speed product delivery.

Design, administer, and optimize databases for cloud-native platforms. Support production incidents, evaluate and improve schemas and replication, drive DB architecture choices across AWS/GCP, implement IaC (Terraform) and GitOps, and build repeatable database designs for availability, reliability, and performance.

Lead Salesforce implementations by eliciting and documenting business requirements, creating user stories and solution designs, configuring Salesforce, managing integrations and Force.com development teams, migrating data, overseeing UAT, and delivering end-user training.

Design and deliver Salesforce solutions by leading discovery, refining requirements, building and deploying configurations, mentoring team members, and supporting projects across the full lifecycle.

Provide empathetic, end-to-end customer support across chat, email, phone, and social channels. Resolve issues, become a product expert, use internal tools efficiently, share recurring insights, and meet CSAT, FCR, QA, and SLA performance targets.

Design, implement, and operate large-scale distributed NoSQL and multi-model database solutions across cloud and hybrid environments. Provide architecture, performance tuning, sharding/partitioning, disaster recovery, monitoring, automation, and migration support. Partner with engineering and business teams to define data strategies, perform security assessments, and lead implementation, troubleshooting, and on-call operations.

Manage and track subscription renewals, maintain renewal data in Salesforce, analyze churn and usage, support forecasting and revenue recognition, identify upsell opportunities, audit data accuracy, improve renewal processes, and prepare executive reporting to maximize retention and recurring revenue.

Lead WMS product strategy and execution to improve warehouse throughput, accuracy, and efficiency. Own roadmap, translate floor-level operator insights into requirements, ship measurable features, and coordinate across product, engineering, and operations teams to support omni-channel fulfillment.