Top Tech Jobs & Startup Jobs in Louisville, KY

Owns Gainsight CS administration and operations in a SaaS environment. Configures workflows, health scores, CTAs, playbooks, Success Plans, reports, dashboards, automation, Rules Engine logic, and Journey Orchestrator programs. Partners with Customer Success and system owners to translate lifecycle strategies into scalable configurations and integrations. Supports Gainsight PX and Skilljar, establishes governance and documentation, trains users, and improves operational efficiency.

Source, vet, onboard, and maintain relationships with specialized annotators and expert performers across diverse skills and languages. Build scalable recruiting channels using LinkedIn, professional communities, universities, niche networks, AI workflows, and automation. Establish assessment pipelines, monitor recruiting funnel metrics, collaborate with project and delivery teams, and expand staffed capacity to support customer project growth.

Supports the General Counsel, Corporate Secretary, and legal department with SEC reporting, securities compliance, corporate governance, board and committee activities, annual meetings, M&A diligence and closings, entity management, corporate records, outside counsel coordination, and legal documentation. Maintains filing calendars, governance materials, legal-entity records, and confidential information while managing multiple deadlines in a highly regulated public-company environment.

Lead the creation and commercial growth of KUKUI’s managed marketing services offering. Define its scope, pricing, positioning, and quality standards; personally lead early client strategy and delivery; oversee paid media, SEO, AEO, social, content, reputation, and direct marketing; embed AI and automation into service delivery; and build the team, playbooks, technology, and reporting systems needed to scale quality and client ROI.

Translates and edits Korean-to-English vital records, legal documents, official certificates, and academic transcripts for a U.S. government client. The contractor must maintain excellent formatting, meet one- to two-day deadlines, provide per-word rates, accept assignments as needed, and communicate reliably with the team. Work is remote and ongoing, requiring U.S. citizenship and completion of a Tier 1 background investigation with fingerprinting.

Implements and monitors cybersecurity controls across Linux, Kubernetes, database, and model-serving environments. Builds monitoring, detection, vulnerability scanning, hardening automation, secrets management, network policy, access control, and evidence collection. Supports AI security tooling, documentation, testing, security reviews, continuous monitoring reports, and federal authorization activities. This early-career role includes hands-on training, certification support, and collaboration with AI and systems administration leads.

Own healthcare analytics data methodology, including episode grouping, provider attribution, cost standardization, quality measures, reference data, pipelines, QA, and production delivery. Translate feature requests into specifications and validated analytics. Reconcile results, establish recurring data-quality coverage, investigate failures, and collaborate with engineering, data science, product, clinical informatics, and customer teams. Advanced SQL and healthcare claims expertise are central to ensuring accurate, defensible customer metrics.

Develops and executes market-specific growth strategies for assigned healthcare practices. Responsibilities include analyzing referral and marketing performance data, building referral relationships, managing community outreach, planning budgets, optimizing localized digital advertising, tracking campaign ROI, and reporting results. The role partners with practice and regional leadership to establish growth benchmarks, improve referral conversions, scale best practices, and drive accountability across multiple markets.

Leads strategy, modernization, and execution across multiple public safety SaaS products or initiatives. Defines portfolio roadmaps, pricing, positioning, and business cases; partners with Engineering, Design, Sales, Marketing, and customer teams; drives AI and analytics adoption; oversees complex cross-functional delivery; represents the portfolio with executives and customers; and mentors product professionals.

Own analytics for Customer Success and Operations by translating ambiguous business questions into metrics, reports, dashboards, and PRDs. Partner with senior leaders, CSMs, Analytics Engineers, and Operations teams to improve retention, permit turnaround, and organizational scalability. Build self-service dashboards, develop dbt models, document analytics assets, prioritize high-impact requests, and use LLM tools to accelerate SQL, reporting, and data-model development.