Top Account Manager (AM) Jobs in Lexington, KY

Manage regional SaaS accounts across Texas and the Northeast, driving new-logo acquisition, upsell, and cross-sell revenue. Build customer and partner relationships, coordinate onboarding and complex escalations, track account metrics, maintain pipeline and Salesforce hygiene, and represent customer needs in product strategy. Create account documentation, scopes of work, level-of-effort estimates, and actionable recommendations while collaborating with sales, support, product, technology, operations, and business development teams.

Own and grow an enterprise B2B SaaS account portfolio through renewals, expansions, QBRs, executive business reviews, forecasting, and contract negotiations. Build relationships with executives and other stakeholders, identify upsell and cross-sell opportunities, partner with Customer Success on adoption and retention, translate platform data into business insights, and relay customer feedback to Product and Leadership.

Manage and grow a mid-market book of B2B software accounts by driving renewals, upsells and cross-sells. Act as customer 'quarterback,' forecast expansion, negotiate multi-year deals, partner cross-functionally, and ensure high customer satisfaction and revenue growth.

Leads a high-volume portfolio of founder-led clients, owning retention, expansion revenue, executive relationships, profitability, and escalations. Manages and develops Account Directors, oversees hiring and capacity, drives standardized marketing programs, and leads pitches and go-to-market strategy. Establishes AI-native workflows using Omega, Iris, and Power Circuit, improves reporting and efficiency, partners across delivery teams, and represents the firm in the market.

Manage and grow global systems integrator partnerships to drive pipeline, bookings, revenue, and market expansion. Develop alliance strategies, joint business plans, co-selling motions, and go-to-market programs. Build executive relationships, identify opportunities across CX and digital transformation initiatives, coordinate partner and internal teams, and forecast partnership-driven revenue. Represent the company at partner events and track alliance performance metrics.

Drive MSSP partner growth across AMER by recruiting, onboarding, activating, and expanding strategic managed security service provider relationships. Develop territory recruitment plans, executive partnerships, joint business plans, and indirect routes to market. Help partners launch managed security services, generate pipeline, increase revenue, and accelerate time-to-revenue. Collaborate with sales, channel, marketing, services, and technical teams while managing forecasts, opportunities, executive reviews, and revenue objectives.

Own and scale ISV partnerships to make Backblaze B2 the default storage endpoint across backup, M&E, and data/AI ISVs. Manage integrations from certification to co-sell, produce joint technical assets, run partner program operations, and deliver partner-sourced pipeline and co-branded reference architectures to meet FY2026 OKRs.

Manage and renew assigned enterprise client accounts while expanding revenue through upselling additional services and fees. Maintain accurate sales forecasts, complete Salesforce activities, scope A-LIGN services, and communicate client needs to service delivery teams. The role involves developing strong client and partner relationships through phone, internet, site visits, and industry trade shows. Experience in account expansion and cybersecurity, SaaS, or professional services sales is preferred.

Own enterprise sales growth across US Tech and High-Tech accounts, including prospecting, pipeline generation, complex $100K–$1M+ deal management, executive presentations, value-based demonstrations, negotiation, and closing. Partner with regional leadership, Solutions Engineering, and Product teams to position AI, real-time video, and digital journey solutions. Navigate security, legal, procurement, and data privacy requirements while consistently achieving revenue targets.

Manages day-to-day client accounts and media campaign workstreams, including timelines, budgets, deliverables, vendor coordination, status reporting, and invoice reconciliation. Builds client relationships, coordinates creative and media partners, identifies risks and process improvements, supports forecasting and QBRs, and contributes to account growth ideas and proposals. The role requires strong organization, communication, financial tracking, and project management skills in a remote agency environment.