Top Operations & Support Jobs in Las Vegas, NV

Manage workers' compensation claims end-to-end, conduct reserve analyses and claim reviews, identify high-risk exposures, facilitate return-to-work programs, provide stakeholder consultations, analyze claims data, and lead special projects to optimize claims processes and reduce total cost of risk.

Provide technical customer support for Cellebrite SaaS solutions via phone, email, and chat. Troubleshoot browser-based application issues on Windows workstations, manage cases in CRM, meet SLAs/KPIs, collaborate with internal teams, and maintain high CSAT through clear communication and timely resolution.

Manage payment disputes and chargebacks end-to-end, prepare evidence packages, investigate failed or duplicate payments and subscription issues, coordinate with Customer Support, Pharmacy, Clinical Ops, and Finance, monitor fraud trends, maintain accurate records, and recommend process improvements to reduce chargebacks and improve payment success.

Translate and edit Tagalog-to-English vital records, legal documents, certificates, and transcripts for a U.S. client. Deliver accurate, well-formatted translations on short (1–2 day) deadlines as a freelance contractor, meet productivity targets, and submit per-word rates.

Lead and scale PandaDoc's GTM technology stack and team, owning CRM architecture, integrations, workflow automation, data governance, change management, and roadmap to support Marketing, Sales, and CX.

Provide proactive operational support to a senior executive across multiple businesses: track tasks/projects, coordinate stakeholders, manage calendars, draft communications, perform research, maintain records, and ensure timely follow-up and documentation while working remotely and across time zones.

Manage systems, reporting, and financial analysis linking sales pipeline to recognized revenue. Own recurring revenue and pipeline reports, maintain financial models and Salesforce data hygiene, support forecasting, build dashboards, evaluate tools and automation, document processes, and develop post-sale analytics over time.

Provide production support and monitoring for a regulated trading exchange, execute daily operational processes, triage and resolve incidents, tune performance, support releases, maintain runbooks and documentation, automate operational workflows, and collaborate with development, QA, infrastructure, and partners to ensure stable, SLA-driven exchange operations.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.

Assist in developing an Automated Quoting Portal by building quoting logic, designing user-friendly interfaces, automating quote workflows, and ensuring quoting accuracy.