Top Operations & Support Jobs in Las Vegas, NV

Direct the Contracts, Procurement/Sourcing, Certifications, and Risk & Compliance division. Manage contractors, intake queues, service commitments, client escalations, engagements, governance, certifications, accreditations, and government-contract compliance. Maintain policies, monitor operational and risk metrics, coordinate with Legal and the President, and ensure timely, high-quality delivery across all functions.

Deploys across workforce projects to stabilize operations, resolve quality and compliance issues, clear backlogs, and restore performance. Conducts file audits, risk assessments, root-cause analysis, corrective action planning, and performance reporting. Delivers workforce program training, develops SOPs and job aids, supports project launches, and partners with QA, Operations, Performance, and technology teams. Requires frequent travel to project sites and hands-on experience with workforce eligibility, enrollment, case management, service approvals, and data systems.

Provides courteous front desk reception for students, faculty, staff, and visitors. Screens and registers visitors, answers phones, manages visitor passes, monitors security cameras and access control systems, responds to service calls and emergencies, documents incidents, completes reports, and supports the Security Department. Requires strong communication, judgment, attention to detail, computer literacy, crisis-management ability, and physical capacity to move throughout the school and assist individuals when needed.

Examines and manages complex California workers’ compensation claims, including investigation, benefit determination, reserve calculations, payments, litigation, settlement negotiation, statutory filings, subrogation, and excess carrier reporting. Ensures claims are adjudicated accurately, timely, and within service and regulatory requirements.

Manages client questions and feedback, analyzes inquiry trends, develops operational efficiencies, refines business rules and automations, and coordinates with internal teams to improve processes, products, and client experience.

Manage commercial insurance claims end to end, including loss intake, carrier reporting, adjuster follow-up, reserves, and resolution. Lead client kickoff calls and monthly claim reviews, develop claims SOPs and reporting workflows, support clients during urgent incidents, and drive carriers, TPAs, and defense counsel toward resolution. Translate claims data into loss analysis and renewal insights while building strong client trust.

Serve as a strategic partner and trusted extension of the CEO by managing complex calendars, access, domestic and international travel, briefings, meeting materials, stakeholder relationships, board presentations, executive communications, and personal logistics. The role requires exceptional judgment, discretion, organization, initiative, adaptability, and availability across time zones and outside standard hours.

Provides high-level administrative support to senior executives through scheduling, correspondence, travel and expense management, meeting coordination, project and event ownership, business reporting, and cross-functional collaboration. Maintains organizational documents, prepares business reviews, captures action items, and improves administrative systems and processes. Requires strong communication, prioritization, business judgment, multitasking, and project coordination skills.

Administers SharePoint Online, Microsoft 365 collaboration tools, Linux-based servers, and Appian environments. Manages permissions, content migrations, monitoring, deployments, troubleshooting, testing, patches, documentation, user support, and cybersecurity compliance activities. Supports AWS GovCloud, Kubernetes, vulnerability remediation, RMF/ATO evidence, and coordination with engineering, cybersecurity, database, and infrastructure teams.

Gather and document business and functional requirements, perform fit-gap analyses, create user stories, process flows, data models, and use cases, and partner with stakeholders, developers, and QA teams. Lead UAT, support system testing and defect resolution, and ensure solutions align with business needs. The role focuses on Salesforce business analysis, ERP/CRM integrations, SDLC support, API dependencies, SQL reporting, and Agile delivery.