Top Senior Level Operations & Support Jobs in Las Vegas, NV

Lead and scale a Support Engineering team handling complex API and payments issues, own incident response and SLAs, build operational processes, drive metrics and automation, partner cross-functionally, and hire and develop team members.

Provide enterprise-level safety program support for Amerescos Eastern US teams: manage trackers, compliance schedules, EHS/LMS administration, training matrices, incident and corrective-action tracking, document control, reporting, dashboards, and coordination with regional safety and project teams to ensure safety documentation and compliance.

Own day-to-day operational execution for a portfolio of partners: configuration, billing, data/integration operations, implementations, escalations, reporting, and partner business reviews. Coordinate cross-functionally to resolve issues, run implementations, and serve as primary operational contact to ensure smooth partner relationships and flag risks early.

Lead and build the development support function that manages escalated technical issues from Customer Care to Development. Define SLAs, triage and escalation frameworks, monitoring and reporting, stakeholder communications, and executive metrics. Analyze trends to drive product improvements, lead a high-performing support team, and coach members to improve responsiveness and resolution effectiveness.

Lead end-to-end business-process transformation: diagnose operational friction across functions, design future-state workflows and business rules, translate requirements for Product/Tech/Data, drive pilot-to-rollout adoption, and measure sustained business impact.

Own compensation operations for GTM teams: design scalable processes, administer plans, manage payouts, ensure governance and compliance, build reporting and field support, and partner cross-functionally with Legal, HR, Finance, and Sales.

Steward the Salesforce org by designing and maintaining declarative solutions, enforcing automation and governance standards, safeguarding data and security, supporting integrations, monitoring platform reliability, managing releases and documentation, and translating business needs into scalable, supportable platform designs while partnering with developers and stakeholders.

Lead and scale Revenue Operations across Sales, Marketing, Customer Success, Finance, Product, and IT. Build processes, CRM governance, forecasting, KPIs, dashboards, automation and AI-enabled workflows. Drive pipeline governance, territory and capacity planning, system integrations, executive reporting, and cross-functional initiatives to improve revenue growth, forecasting accuracy, retention, and operational scalability.

Support DoD enterprise IT service delivery: implement security controls, troubleshoot applications, create silent install packages, manage physical and virtual workstations, handle Tier 3 support, coordinate RMF/A&A accreditation with ISSOs, and work on ITSM, endpoint management, imaging, and SELinux enforcement.

Administer and secure servers in a hybrid multi-OS environment. Analyze systems for best practices, remediate security issues, perform root-cause analysis, support physical and virtual infrastructure, and collaborate on systems/process improvements and special projects.