Top Senior Level Operations & Support Jobs in Las Vegas, NV

Own and operate monthly commission processes, design and administer comp plans and SPIFs, draft compensation policy, manage commission tooling implementations, resolve disputes, and produce compensation analytics and reporting to ensure fair, scalable GTM incentives.

Lead GTM systems strategy and roadmap, own Salesforce architecture and integrations, manage a Salesforce administrator, run implementations (including CPQ), maintain data governance, security, and documentation, and pilot AI-driven automation to improve revenue operations and data quality.

Manage and grow a remote helpdesk team while providing hands-on tier 2/3 support. Own ticket triage, SLAs/KPIs, onboarding/offboarding, M365/Google Workspace and Azure AD administration, endpoint management via Intune/MDM, vendor and asset lifecycle, security policy enforcement, documentation, and process improvement.

Remote SAP Business Engagement Analyst to analyze, redesign, and optimize end-to-end SAP processes (FI/CO, MM, SD, PP). Lead process improvement using Lean/Six Sigma, support S/4HANA migrations, coordinate UAT, stakeholder workshops, change management, training, and deliver project reporting and ROI analyses to increase efficiency and system adoption.

Own and optimize the companys internal systems ecosystem by auditing tools, defining systems architecture, driving integrations and automation, improving data integrity and reporting, increasing end-user adoption, and embedding AI capabilities to streamline workflows and boost efficiency across Sales, Marketing, Product, People, and Finance.

Administer and maintain hybrid infrastructure including Windows Server, Microsoft 365, Active Directory/Entra ID, Nutanix, Azure/AWS, backup/disaster recovery, and endpoint management. Monitor performance, implement security controls, support incident/change management, provide Tier II/III escalation, create documentation, assist with automation and on-call/after-hours support, and collaborate with engineering, security, and service desk teams to ensure availability, compliance, and operational efficiency.

Design, implement, and improve Monarch's leadership operating system and planning cadences. Own quarterly and annual planning mechanics, drive execution of cross-functional priorities, build documentation and artifacts to scale execution, and partner with founders and leaders to remove friction and improve decision-making.

Lead workforce capacity modeling, forecasting, and staffing strategy for Care Team operations. Build tools, dashboards, and processes to align resourcing with growth, support hiring and onboarding timelines, and analyze utilization to drive operational improvements across Care, Product, Marketing, and Finance.

Lead configuration, implementation, testing, and ongoing administration of Oracle HCM and related business systems. Act as liaison between business units and IT, evaluate user needs, design solutions, support system operations, ensure data security and integrity, and contribute to process improvement and departmental budgeting.

Lead and build a team that drafts and submits state-specific rating rules, underwriting guidelines, and forms; manage filing execution via SERFF, handle objection responses, coordinate cross-functional stakeholders, establish operating rhythms, improve documentation and controls, and coach staff to scale filing expertise and regulatory execution.