Top Cybersecurity & IT Jobs in Kansas City, MO
The Senior Support Engineer I provides advanced technical assistance to resolve customer issues and escalated cases. This role involves diagnosing technical issues, delivering detailed solutions, escalating software bugs, and communicating with customers and stakeholders regarding technical matters.
As a Senior Consultant, you will lead Unanet implementations, ensure client satisfaction, gather requirements, configure solutions, assist with financial reconciliations, train clients, and maintain professional services processes. You will also mentor team members and stay updated on Unanet features.
The role involves conducting revenue cycle assessments, analyzing complex cases, and developing strategies to improve overall revenue performance for healthcare clients. The consultant will lead teams in outsourced billing engagements and maintain client relationships, requiring the ability to travel to client sites.
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The Pricing & Value Selling Consultant will develop value-selling collateral, manage the negotiation playbook, and address objections in the sales process. This role involves collaboration with various teams to create impactful training materials and implement a value-based pricing strategy over a limited engagement period.
The Training Specialist will enhance the quality of training and team performance within the Customer Support team, developing training content and collaborating with various departments to improve customer experience and team efficiency.
As a Remote Audiologist or Hearing Aid Dispenser, you will leverage your clinical expertise to assist clients by interpreting hearing tests, dispensing hearing aids, and providing remote fitting services. You'll build rapport, educate clients on tele-health usage, and work closely with the operations team to ensure quality customer service.
The Technical Support Engineer at Starburst provides expert support for both standard and custom deployments, addresses technical inquiries, reproduces issues, manages bug reports, and coordinates with multiple teams to ensure customer satisfaction. They lead peer training and contribute to documentation while engaging in personal technical development.
The Business Process Senior Consultant leads the development and compliance of policies and procedures, supports business initiatives through analysis and project management, develops training programs, and maintains centralized documentation to drive process improvements.
The Application Security Engineer will validate applications for security issues, conduct vulnerability testing, collaborate with developers for security assessments, and ensure compliance with security standards while addressing security flaws and enhancing secure development practices.
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The Technical Support Specialist at Lob focuses on providing efficient and pleasant support for customers, ensuring issues are quickly identified and resolved. Responsibilities include delivering customer service, triaging inquiries, contributing to knowledge bases, and becoming a product expert to support customers and internal teams effectively.
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