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Top Customer Success Jobs in Kansas City, MO

958+ Job Results
16 Days Ago
Kansas City, MO
Remote
2,427 Employees
49K-96K Annually
3-5 Years of Experience
2,427 Employees
49K-96K Annually
3-5 Years of Experience
Cloud • Software
As an Associate Customer Success Manager at Five9, you will serve as the primary contact for customers, addressing their needs, concerns, and questions regarding product functionality. You'll coordinate experiences with various teams, ensuring timely delivery of solutions and managing high-severity requests as they arise.
16 Days Ago
Kansas City, MO
Remote
84 Employees
90K-105K Annually
3-5 Years of Experience
84 Employees
90K-105K Annually
3-5 Years of Experience
Artificial Intelligence • Software
As a Customer Engagement Manager, you will lead client onboarding and relationship management for Fortune 500 clients, ensuring they maximize the value of the AI product. You will collaborate with cross-functional teams, drive product usage, provide feedback to improve services, and manage the customer lifecycle while preparing detailed reports on client initiatives.
17 Days Ago
Kansas City, MO
Remote
60 Employees
1-3 Years of Experience
60 Employees
1-3 Years of Experience
eCommerce • Information Technology
As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for merchants, collaborate with technical and engineering teams for escalations, perform quality assurance, and assist with documentation tasks.
17 Days Ago
Kansas City, MO
Remote
403 Employees
1-3 Years of Experience
403 Employees
1-3 Years of Experience
Information Technology
The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+6 More
17 Days Ago
Kansas City, MO
Remote
100 Employees
1-3 Years of Experience
100 Employees
1-3 Years of Experience
Healthtech • Biotech • Pharmaceutical
The Quality Specialist ensures effective implementation and maintenance of Lightship's quality management system. Responsibilities include managing eDMS and QMS, supporting training needs, preparing for audits, and contributing to quality-related processes and documentation while collaborating cross-functionally. The role requires strong communication skills and knowledge of ICH/GCP regulations.
Top Benefits:
401-K Matching
Commuter Benefits
Company Outings
+29 More
17 Days Ago
Kansas City, MO
Remote
20 Employees
1-3 Years of Experience
20 Employees
1-3 Years of Experience
Healthtech
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
17 Days Ago
Kansas City, MO
Remote
63 Employees
5-7 Years of Experience
63 Employees
5-7 Years of Experience
Internet of Things • Robotics • Software
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
17 Days Ago
Kansas City, MO
Remote
37 Employees
120K-180K Annually
5-7 Years of Experience
37 Employees
120K-180K Annually
5-7 Years of Experience
Information Technology
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
17 Days Ago
Kansas City, MO
Remote
16,557 Employees
41K-93K Annually
1-3 Years of Experience
16,557 Employees
41K-93K Annually
1-3 Years of Experience
Healthtech • Biotech • Pharmaceutical
The Commercial Compliance Specialist will support North America commercial business initiatives, focusing on compliance through field ride-alongs, policy development, compliance training, and conducting risk assessments. Approximately 80% of the role involves executing field ride-alongs to identify compliance risks and trends, while the other 20% focuses on compliance guidance and policy enhancement.
17 Days Ago
Kansas City, MO
Remote
245 Employees
160K-175K Annually
7+ Years of Experience
245 Employees
160K-175K Annually
7+ Years of Experience
Healthtech • Software
The Principal of Customer Solutions at Elation Health will enhance client relationships, analyze usage data for product improvement, drive strategic planning for business growth, and engage cross-functionally to ensure client satisfaction while identifying upsell opportunities.
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